Job Description:
Job information
Helpdesk Administrator from the Company
Omni RMS, this latest
Helpdesk Administrator job vacancy is located in the city
Hybrid work in Manchester M GP located in the country
United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate
GCSE . Job Vacancies in this
Helpdesk field have been opened and published up to the specified time.
Job Responsibility:
Helpdesk Administrator (4 on 4 off - Night Shift)
Location: Denton, M34 2GP
£30-32,000
Shift Pattern: 4 on 4 off, 7 PM - 7 AM
Job Description
A leading facilities management company is looking for a proactive Helpdesk Administrator to join their team in Denton.
This role involves working across various contracts, including MOD contracts, meaning BPSS security clearance will be required. This role offers hybrid working
Responsibilities
- Handling inbound calls and emails, providing first-line support for facilities management issues
- Logging and tracking jobs through our CAFM system
- Liaising with engineers, subcontractors, and clients to ensure timely resolution of tasks
- Monitoring and escalating issues in line with service level agreements
- Producing reports and maintaining accurate records
Essential Qualifications/Skills
- Experience in a helpdesk or facilities management environment
- Strong communication and organisational skills
- Ability to work effectively in a fast-paced setting
- IT proficiency, including experience with helpdesk software
- Be able to pass BPSS security clearance check
Job Types: Full-time, Permanent
Pay: £30,000.00-£32,000.00 per year
Benefits:
Work Location: In person
Reference ID: 141811
Keywords : Manchester jobs
Closed Date : 2025-04-14