Job Description:

Job information Helpdesk Administrator from the Company Omni RMS, this latest Helpdesk Administrator job vacancy is located in the city Hybrid work in Manchester M GP located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Helpdesk field have been opened and published up to the specified time.

Job Responsibility:

Helpdesk Administrator (4 on 4 off - Night Shift)

Location: Denton, M34 2GP

£30-32,000

Shift Pattern: 4 on 4 off, 7 PM - 7 AM

Job Description

A leading facilities management company is looking for a proactive Helpdesk Administrator to join their team in Denton.

This role involves working across various contracts, including MOD contracts, meaning BPSS security clearance will be required. This role offers hybrid working

Responsibilities

• Handling inbound calls and emails, providing first-line support for facilities management issues
• Logging and tracking jobs through our CAFM system
• Liaising with engineers, subcontractors, and clients to ensure timely resolution of tasks
• Monitoring and escalating issues in line with service level agreements
• Producing reports and maintaining accurate records

Essential Qualifications/Skills

• Experience in a helpdesk or facilities management environment
• Strong communication and organisational skills
• Ability to work effectively in a fast-paced setting
• IT proficiency, including experience with helpdesk software
• Be able to pass BPSS security clearance check

Job Types: Full-time, Permanent

Pay: £30,000.00-£32,000.00 per year

Benefits:

• Company pension

Work Location: In person

Reference ID: 141811

Keywords : Manchester jobs

Closed Date : 2025-04-14