Claims Handler

Job information Claims Handler from the Company BrightPath HR, this latest Claims Handler job vacancy is located in the city Leeds LS JR. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Engineering field have been opened and published up to the specified time.

Job Description :

Job Overview

Position: Claims HandlerLocation: Horsforth

Are you ready to make a difference? We’re on the lookout for a Claims Handler to join our dynamic team in Horsforth. We pride ourselves on delivering exceptional service to our clients, and we need a talented individual who’s passionate about providing top-notch claims management.

If you thrive in a fast-paced environment and enjoy solving complex problems, this is the role for you!

What You’ll Be Doing:As a Claims Handler, your key responsibilities will include:

• Managing a diverse portfolio of claims across multiple insurance lines including property, casualty, liability, and commercial insurance.
• Being the client advocate, ensuring they receive timely, fair, and transparent claims handling.
• Negotiating claim settlements with insurers and third-party representatives to achieve the best possible outcomes for clients.
• Maintaining accurate and compliant documentation, ensuring all claims and communications are properly recorded and aligned with company standards.
• Providing excellent customer service, handling client inquiries and concerns with empathy and professionalism.
• Recommending proactive solutions to minimize future claims, such as risk management strategies and coverage adjustments.
• Staying up to date with industry trends, legal changes, and insurance regulations to continually enhance your expertise.

What We’re Looking For:The ideal candidate will bring:

• Experience in claims handling.
• Excellent communication and interpersonal skills
• Attention to detail and a strong ability to manage documentation and data accurately.
• Strong problem-solving skills with the ability to navigate complex claims situations.
• A client-centric approach, always focused on delivering outstanding service.
• Proficiency in insurance software (Acturis is desirable) and Microsoft Office.

Key Performance Indicators:

• Claims Closure Rate: Successfully close claims within set timelines and service levels.
• Client Satisfaction: Ensure clients are happy and confident in the claims process through prompt, transparent, and empathetic service.
• Settlement Accuracy: Ensure that claim settlements are fair, accurate, and aligned with policy terms.
• Cost Management: Manage claims costs effectively to minimize financial impact while maximizing client value.
• Compliance Adherence: Ensure all claims handling practices meet legal and company standards.

Key Relationships:

• Clients: Build lasting relationships and act as their trusted advisor through every step of the claims process.
• Insurers: Collaborate effectively with insurers to ensure efficient claims processing and settlement.
• Third-Party Providers: Coordinate with external parties such as loss adjusters, solicitors, and contractors to facilitate claim resolutions.
• Internal Teams: Work closely with the wider team to ensure seamless coordination and client satisfaction.

If you’re ready to take the next step in your career and join a forward-thinking team, we’d love to hear from you!

Job Types: Full-time, Permanent

Pay: £26,000.00-£40,000.00 per year

Additional pay:

• Performance bonus

Benefits:

• Company events
• Company pension

Schedule:

• Monday to Friday
• No weekends

Work Location: In person