Receptionist and Appointment Coordinator

Job information Receptionist and Appointment Coordinator from the Company Elective Services Ltd., this latest Receptionist and Appointment Coordinator job vacancy is located in the city Cambridge. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Customer field have been opened and published up to the specified time.

Job Description :

We are seeking a friendly, organized, and detail-oriented Receptionist and Appointment Coordinator to join our team. The ideal candidate will be the first point of contact for our clients, providing excellent customer service both in-person and over the phone. This role involves managing the front desk, handling administrative tasks, and efficiently coordinating appointments.

Key Responsibilities:

– Greet clients and visitors with a positive, helpful attitude.- Answer and direct phone calls in a polite and friendly manner.- Assist patients in person, over the phone, and via email with inquiries about services, scheduling, and other concerns.- Schedule and confirm appointments, ensuring optimal use of the hospital’s time and resources.- Maintain an organized and clean reception area.- Process and manage incoming and outgoing mail.- Coordinate with other departments to ensure smooth communication and operations.- Update and maintain patient’s records and databases with accuracy.- Assist with administrative tasks and projects as needed.

Qualifications:

– High school diploma or equivalent; additional education or certification in office administration is a plus.- Proven experience as a receptionist, front office representative, or similar role.- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).- Familiarity with office equipment- Strong organizational and multitasking abilities.- Excellent verbal and written communication skills.- Professional attitude and appearance.- Customer service orientation and problem-solving skills.- Ability to handle sensitive information with confidentiality.

Preferred Skills:

– Experience with scheduling software or appointment management systems.- Knowledge of basic bookkeeping practices.- Ability to work independently and as part of a team.

Job Type: Temporary contractContract length: 6 months

Pay: Up to £200.00 per day

Schedule:

• Weekend availability

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (required)
• Administrative experience: 1 year (required)

Language:

• English (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Reference ID: RECCOR011