SALES PROGRESSION AND PART EXCHANGE MANAGER

Job information SALES PROGRESSION AND PART EXCHANGE MANAGER from the Company Hayfield Homes, this latest SALES PROGRESSION AND PART EXCHANGE MANAGER job vacancy is located in the city Hybrid work in Solihull. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Marketing field have been opened and published up to the specified time.

Job Description :

POSITION SUMMARY

The ideal candidate will have come from a New Build Developer or Estate Agency background, have previous experience working in sales progression and have a clear passion for what they do.

KEY COMPETENCIES

Experience working for a developer or Estate Agent and ability to competently progress sales from reservation to completion

• Knowledge of the Home Buying process
• Excellent telephone customer service skills, providing a customer first approach with the ability to handle challenging interactions
• Professional and pleasant manner in dealing with internal and external customers
• Excellent communication skills, both verbal and written
• Advanced IT skills, including Word, Excel, MS outlook
• Self-Disciplined with demonstrably good time management skills and the ability to manage a number of priorities and maintain excellent customer service at all times
• Ability to multi-task and work efficiently and accurately under pressure, meeting targets in a demanding environment
• Ability to produce weekly reporting to Senior Management

MAIN DUTIES

Managing the sales progression of plot sales from reservation to completion and co-ordinating all necessary paperwork

• Liaising with internal and external teams to progress sales to exchange within a targeted timeframe
• Proactively and confidently communicate with the senior management team, update on sales progression and raise any concerns asap to ensure a solution can be implemented to avoid cancellations
• Ensuring customers have signed all the correct working drawings ahead of exchange of contracts
• Checking agreements, contracts, transfers, leases and getting documents signed, scanned and returned to solicitors
• Liaising with the sales and customer care management team on anticipated completion dates ahead of exchange of contracts on plots
• Communicate effectively verbally and written with customers, solicitors, estate agents and other internal and external parties as required
• Production and maintenance of reports to the Senior Management Team

Manage part exchange stock, dealing with the sales and progressing to completion

Job Type: Full-time

Pay: £30,000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Private medical insurance
• Sick pay

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Commission pay

Education:

• GCSE or equivalent (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: Hybrid remote in Solihull

Application deadline: 31/05/2024