Private Sector Housing Assistant

Job information Private Sector Housing Assistant from the Company Wychavon and Malvern Hills District Council, this latest Private Sector Housing Assistant job vacancy is located in the city Pershore WR. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Finance field have been opened and published up to the specified time.

Job Description :

Job Introduction

Housing Assistant

37 hours per week

Permanent

Grade 5: £24,702 to £26,421

Grade 6: £26,421 to £28,770

This is an exciting opportunity to join the Shared Housing Service working for both Wychavon and Malvern Hills District Council/s as a Housing Assistant. This role is a full time (37 hours a week) permanent role, working from Monday through to Friday.

The successful candidate will need to be able to work independently in a fast-paced environment dealing with customer enquiries and liaising with external agencies.

The ability to use all Microsoft packages would be advantageous.

About you

The successful candidate will:

• Hold a GCSE in Maths and English at Grade C or above (or equivalent qualification)
• Have a strong customer focus and be able to adapt their behaviour to communicate with the customer in a way that suits the customer’s needs
• Be able to use Microsoft programmes, such as Outlook, Word, Excel, Teams, Sharepoint
• Assist either Housing Options, Private Sector Housing or the Strategic Housing Teams to undertake administrative duties
• Maintain the computerised systems used by the Housing Service
• Actively promote services available to the public/stakeholders and keep information up to date
• Provide advice to members of the public in respect of all aspects of Housing. This could be via telephone, email, web forms, in person or home visits.
• Support the Principal Housing Officers to effectively monitor service delivery and report performance on a quarterly basis.
• Submit government returns for various aspects of the Housing Service on the Governments central portal – DELTA.
• Assist in the preparation of reports.
• Attend Council meetings and meetings with statutory/voluntary agencies as required.
• Raise purchase orders when services are purchased, raise invoices when the Local Authority is charging for services, and processing invoices for payment.
• Raise sundry debtor accounts and monitor payments, to ensure effective use of Council funds.
• The ability to undertake site and home inspections. Full driving license and access to a car is required.

What we can offer

Our staff are at the heart of what we do, and as a result we are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:

• Excellent pension scheme with employer contributions
• Generous annual leave entitlement with options to purchase additional annual leave
• Committed training programme and development opportunities
• Onsite nursery with 20% staff discount
• Discounted Gym and swim membership
• Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
• Cycle to Work scheme
• Employee Discounts with a range of companies including EE and the Kaarp discount scheme.

We are an employer that values face to face Communication, Collaboration and Connection, therefore all our roles have an office based requirement with some agile working as part of the role.

To discuss the post or for further information, please call Rachael Tooth on 07773 642 862 or email rachael.tooth@wychavon.gov.uk.

Closing date: Sunday 9 June 2024

Interview date: Tuesday 18 June 2024

Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.