Stock Performance Team Leader

Job information Stock Performance Team Leader from the Company Onward Homes, this latest Stock Performance Team Leader job vacancy is located in the city Accrington BB. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Customer field have been opened and published up to the specified time.

Job Description :

Stock Performance Team Leader

Full Time Salary£41,900 Employment Type Full time Hours Per Week 35 Region Flexible – Northwest UK Location 1a Enterprise Way, Accrington, BB5 0FR Contract Type Permanent Job Type Direct Labour Closing Date 31/05/2024 Ref No 2163

What you can expect from us

• We offer a competitive salary of 41,900 per annum.
• 37 hour per week
• 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
• Salary Finance – access both short and long terms loans, plus provides access to a savings facility.
• Opportunity to further increase annual leave with service or though the holiday purchase scheme.
• Immediate entry to our Pension scheme (matched contributions up to 10%)
• A great flexible working environment, with a range of family friendly policies.
• Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
• Paid leave for absence including sickness, maternity, paternity, and adoption leave.
• Access of up to £150 annually through the ‘Learning for life’ scheme.
• Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
• Develop your career with support and access to training and qualifications.
• 2 paid half days volunteering per year.

About the role

Onward Repairs provide a housing repairs and maintenance services directly to our customers across the Greater Manchester and Lancashire area. We are now looking to recruit a Stock Performance manager who will be responsible for the management and delivery of stocks across the Onward Repairs fleet of vehicles to enable and support Onward operatives deliver a first class customer service focused on a “right first time” solution.

Suitable candidates will have experience in implementing systems and controls that support the live data and stock management, undertaking live in the field and yearly stock audits providing to improve performance of materials management and usage minimising any impact to the customer through stock down time. and increase effective delivery.

Candidates must hold a current valid UK driving licence. This role will be based from our Accrington office but will involve working across our site and office across the North West.

Responsibilities

Stock Management

Responsible for implementing appropriate systems and controls that support the live delivery of stock management, undertaking live in the field and yearly stock audits. Provide live performance of materials that monitors van stock usage and performance ensuring risks are monitored and managed effectively in delivering van stock.

Customer Service

Liaise with internal and external customers appropriately to ensure those connected or involved are aware of progress, action taken or required to rectify the identified issues that impact our service. Act as a point of escalation for the resolution of complaints and other issues.

Data Management & Financial Information (Value for Money)

To ensure van stock value information is accurately maintained and property records updated. Ensure key operational and financial targets are achieved and implement new streams of business or operational areas to ensure maximum value for money.

Health and Safety

To work closely with the Health and Safety Team to ensure that safe systems of work are in place to mitigate risks and that the requirements of Health and Safety legislation are met.

Internal Partnership Working

To work across the Onward Repairs team with the assignment of work, managing diaries to ensure collaborative working to deliver required service levels regarding van stocks. Work effectively with other internal service areas to deliver excellent customer service.

Leadership & Line Management

To positively lead teams ensuring the required level of performance is achieved and review this in monthly performance conversations, annual appraisals, and 6-monthly reviews, identifying any training needs. Participate in learning and development activities that develop personal effectiveness.

Skills, Experience and Knowledge

Essential:

• Experience of being part a team in a similar construction, trade-based maintenance materials or fleet-based business.
• Proven ability to lead and support colleagues to deliver a quality customer centred materials and fleet supply chain.
• Commercial knowledge and understanding of a

construction, trade-based maintenance materials or fleet-based business.

• Ability to effectively manage productivity, and van stock/materials supply chain.
• Detailed knowledge of either materials supply chain or Fleet management
• Experience of delivering customer service.
• Experience of partnership working.
• Experience of working as part of a team.
• IT skills – Microsoft office to Intermediate level

Essential:

• Educated to GCSE standard or equivalent qualification/ experience.

Desirable:

Relevant qualification / experience relating to materials supply chain

If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on HumanResourcesTeam@onward.co.uk and a member of the HR Team will be in touch.

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