Job Description:

Job information Meter Reading Scheduler from the Company United Utilities, this latest Meter Reading Scheduler job vacancy is located in the city Warrington located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Engineering field have been opened and published up to the specified time.

Job Responsibility:

We have a great development opportunity for a Meter Reading Scheduler. You will schedule/jeopardy manage appointed and non-appointed meter reads across the whole of the North West. This will include physical and passive meter reading for Domestic and Non-Household reads and appointment management for off-cycle reads and supply checks.

Job Accountabilities

• Ownership of schedule for all meter reading and related activity both cyclic and off cycle
• Schedule and manage jeopardy for planned and reactive work to ensure all reading activity is undertaken to agreed read windows and off cycle activity including appointments are met
• Manage the schedule in line with the scheduling core principles
• Monitor and manage appointments to ensure GSS failures are avoided and customer satisfaction is achieved
• Liaison with field Team managers establish a strong working relationship to ensure scheduling and resourcing are optimised to support the efficient delivery
• Identify opportunities to improve performance
• Preserve flexibility across areas
• Maintain a deliverable schedule escalating issues as appropriate to ensure management and customers (internal and external) are informed and scheduled activity is achieved
• Develop an excellent understanding of the Temetra Meter Data Management System and its tools to support scheduling activity

Knowledge and Skills

• Educated to at least GCSE level (including ‘C' or above passes in English and Mathematics)
• Demonstrate knowledge of regulatory customer service standards
• Demonstrate knowledge of operational planning and management of activities
• Sound knowledge of the escalation process
• Possess knowledge of the relationship between meter reading / estimating / billing areas
• Excellent communication skills, ability to dynamically re-plan in a live environment and communicate changes
• A high degree of social skills for working in a customer orientated environment.
• Previous customer contact experience (face to face, phone or internal customers)
• Develop a high level of competence in the use of Temetra and its scheduling tools

Keywords : Warrington jobs
Closed Date : 2025-11-19