Sales and Customer Service Adviser

Job information Sales and Customer Service Adviser from the Company Jorvik Tricycles Ltd, this latest Sales and Customer Service Adviser job vacancy is located in the city York. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Marketing field have been opened and published up to the specified time.

Job Description :

Overview:

We are seeking a Customer Service Representative to join our team in providing exceptional service to our clients. The ideal candidate will have excellent communication skills and a passion for assisting customers.

In return we offer a fantastic basic salary and uncapped commission.

Duties:

– Respond promptly to customer inquiries via phone, email, and live chat- Handle and resolve customer complaints in a professional manner- Process orders, forms, applications, and requests- Keep records of customer interactions and transactions- Provide accurate information about products and services- Identify and escalate priority issues- Follow up on customer interactions

Experience:

– Proven customer support experience or experience as a Client Service Representative- Strong phone contact handling skills and active listening- Familiarity with CRM systems and practices- Customer orientation and ability to adapt/respond to different types of characters- Excellent communication and presentation skills

Join our team today to be part of a dynamic work environment where your customer service skills will be valued and developed.

Job Type: Full-time

Pay: From £23,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Education:

• GCSE or equivalent (preferred)

Experience:

• Retail sales: 1 year (preferred)
• Customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Reference ID: sales