Advice Plymouth Project Worker

Job information Advice Plymouth Project Worker from the Company Improving Lives Plymouth, this latest Advice Plymouth Project Worker job vacancy is located in the city Hybrid work in Plymouth. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Education field have been opened and published up to the specified time.

Job Description :

This post will be subject to a Disclosure and Barring Service (DBS) check

Advice Plymouth Summary

Improving Lives Plymouth and Citizen’s Advice Plymouth work in partnership in a joint contract commissioned by Plymouth City Council to provide information and advice services across Plymouth, known as Advice Plymouth.

Role Summary

You will support clients of Advice Plymouth by advising on a variety of matters including welfare benefit and other cost of living queries.

Responsibilities

You will be required to meet contractual and grant requirements by delivering information, advice, and support services in a one to one or group setting.

You will work closely with volunteers to enhance service delivery.

You will engage with service users on a formal and informal level to ensure they are involved in the coproduction of service delivery.

You will be required to work closely with your line manager to contribute towards developing plans, monitoring, evaluating, and producing regular reports.

You will be accountable for the use of charitable funding.

You will be an active member of the Improving Lives Plymouth team working closely with peers to develop cross project delivery to provide a wraparound service to our service users reducing the need for them share their story when moving between different teams within the organisation.

You will be required to assist with the implementation of identified accreditation standards.

You will be required to undertake any additional training relevant to the role to contribute towards your continued professional development.

You will carry out any other tasks which may be within the scope of the post to ensure the effective delivery and the needs of the service.

PERSON SPECIFICATION

Experience of

• Supporting volunteers
• Working with the complex needs of service users
• Advice, assessments, support planning and reviews
• Working within social care, education, voluntary or health and wellbeing sectors and the ability to achieve positive outcomes for individuals and vulnerable groups
• Working with external organisations

Essential Skills

• Ability to support individuals
• Ability to lead by example, promote change and demonstrate professional behaviours
• Excellent communication and inter-personal skills, with the ability to empathise with the needs of people using our services
• Ability to deal appropriately with confidential matters
• Ability to develop and maintain constructive relationships with professionals from other agencies and share information appropriately
• Excellent IT skills including the use of Microsoft Office and CRM systems
• Well-developed organisational and time management skills
• Experience of balancing conflicting workload priorities
• A positive, energetic and solution focused approach
• Ability to work in stressful situations
• An understanding of what constitutes a safeguarding issue.

Knowledge of

• Health inequalities that individuals and groups may be affected by
• Trauma informed approaches to service delivery
• Involving service users with project delivery
• Mental health issues, loneliness, long-term conditions, carers issues and veterans’ issues and the wider armed forces community, learning disability, frailty, sensory and other physical disabilities.
• The importance of support, development and motivation

Desirable

• Knowledge of community-based provision across Plymouth in both the voluntary and Statutory sectors
• Commitment to digital service provision

Qualifications

• Level 2 Information, Advice and Guidance, or above
• English and Maths qualification

Personal Attributes

• Professional attitude with the ability to prioritise workload
• Able to work on own initiative
• A willingness to work flexibly

Join our team as an Advice Plymouth Project Worker to make a meaningful difference in the lives of those we serve.

Job Type: Full-time

Pay: £22,495.20-£24,005.80 per year

Benefits:

• Additional leave
• Casual dress
• Company pension
• Health & wellbeing programme
• Sick pay
• Work from home

Day range:

• Monday to Friday

Shift:

• Day shift

Education:

• GCSE or equivalent (preferred)

Work Location: Hybrid remote in Plymouth

Reference ID: AdvP0624Expected start date: 05/08/2024