Job Description:

Job information Application Support Analyst from the Company Royal Bank of Canada, this latest Application Support Analyst job vacancy is located in the city London ECM located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Application field have been opened and published up to the specified time.

Job Responsibility:

Job Summary

Job Description

What is the opportunity?

The role will joining the BlueBay Application Support team, comprised of team of analysts based in the UK, US and Japan.

You will be supporting our full suite of business applications from front office order management and decision making tools through to back office accounting and reconciliation.

As an Application Support Analyst, you will be responsible for coordinating production support activities for all major systems and related subsystems to ensure integrity and availability of end user applications and data.

What will you do?

• Provide a high standard of customer support and communication for all business critical applications
• Troubleshoot system issues and collaborate with developers, business analysts and testers to identify permanent solutions to problems.
• Contribute to the monitoring and continuous improvement of our batch scheduling tool and processes.
• Ensure support documentation is maintained and updated.
• Monitor and provide support for our automated batch processing to ensure timely availability of business data.
• Focus on continuous improvement always working to improve existing process and enhance business and IT process through automation.

What do you need to succeed?

Must-have

• Excellent communication (written and verbal)
• A self-starter with strong problem solving skills able to work under pressure to strict deadlines.
• Able to build strong relationships with team members, stakeholders, vendors and business users
• Experience with incident and problem management lifecycles
• Experience supporting business applications and using SQL to interrogate databases.
• Display a sense of ownership, resiliency and resourcefulness

Nice-to-have

• Experience in batch scheduling software - preferably ActiveBatch
• Prior experience working for a Fixed Income Asset Manager or similar organization in a technology role
• Experience with Charles River and/or SimCorp Dimensions
• ITIL Framework and Agile experience

What's in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive and high-performing team
• A world-class training program in financial services
• Ability to make a difference and lasting impact.

Job Skills

ActiveBatch, Applications Support, Batch Scheduling, Communication, Customer Service, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Problem Solving, Production Support, System Applications, Systems Software, Teamwork

Additional Job Details

Address:

100 BISHOPSGATE:LONDON

City:

London

Country:

United Kingdom

Work hours/week:

35

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-08-09

Application Deadline:

2024-08-23

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities. We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Keywords : London jobs

Closed Date : 2024-12-01