Customer Readiness Specialist

Job information Customer Readiness Specialist from the Company OneSource Virtual, this latest Customer Readiness Specialist job vacancy is located in the city Derry. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Marketing field have been opened and published up to the specified time.

Job Description :

Organizations across the globe rely on OneSource Virtual for Workday services, support, optimization, and consulting. We create solutions built on the Workday application that empower customers to become strategic HR organizations, then scales with them as they grow. To date, OneSource Virtual offers HR outsourcing, IT outsourcing, application optimization, and consulting services to 500+ customers that represent more than 35 percent of Workday’s customer base. Position Summary/Objective The Project Specialist will co-ordinate various customer projects within the group readiness & enablement team. The Project Specialist 1 will work closely with customers and other OSV internal teams to ensure projects are set up and managed effectively. Essential Functions/Duties/Responsibilities

• Co-ordinates projects across various functional areas.
• Daily responsibilities include (Customer case reviews, bank changes, project scoping, name changes, new company adds, customer meetings, etc.)
• Ensure projects are delivered within the timeline as outlined in the project scope & details.
• Co-ordinate project meetings: including kick-off & status calls.
• Identify project issues/risks to help the team facilitate resolutions.
• Co-ordinate multiple projects with competing priorities & deadlines.
• Provide project updates with ongoing communication to stakeholders.
• Collaborate with internal teams to understand and document specific customer requirements.
• Complete additional duties and responsibilities as required.

Competencies

• Teamwork/Collaboration
• Professional/Positive Attitude
• Intermediate Computer Skills (Basic Excel, PowerPoint, Word)
• Problem-Solving & Results Driven
• Good Communication (written & verbal)
• Excellent customer service & time management skills
• Strong organizational and ability to multi-task
• Attention to detail

Qualifications and Experience

• 2+ years of experience in customer-facing roles co-ordinating daily operational tasks.
• Ability to communicate with stakeholders to identify and define project requirements, scope, and objectives
• Understanding systems integration or enterprise software
• Proven success working with all levels of management

Other Duties Duties, responsibilities, and activities may change at any time, with or without notice. Due to the nature of our business, the customer undertakings we provide, and the sensitive data we manage, we operate detailed background checks for all successful candidates which include a credit reference and basic criminal record check amongst educational and employment checks. Employment decisions will take account of all relevant information, including the background check outcome, in relation to each individual role. You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.