Job Description:

Job information Trespass and welfare officer from the Company Servo Group, this latest Trespass and welfare officer job vacancy is located in the city Wimbledon SW located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Emergency field have been opened and published up to the specified time.

Job Responsibility:

Job description

Trespass and Welfare Officer role: Wimbledon, railway station.

A VALID DBS CERTIFICATE WILL BE REQUIRED UPON HIRE.

You will be provided with training to enable you to carry out your role, you will be provided with a uniform and must be comfortable with working outdoors.

The role is a set working pattern Monday to Friday, and all shifts are 1400-2200 with a paid break allocated during your shift, the role is at train stations and you will be working on the platforms, therefore this is an outside role, we do of course provide you with coat, shirts & Hi-Viz etc to keep you warm. There may be at times the opportunity to work on weekends for overtime and there are times during the year that the timings may change for the role, this can be discussed at the interview.

Your primary duties are as follows:

• Patrol train station platforms.
• Engage with members of the public.
• Using your training look out for early warning signs that someone is feeling distressed or vulnerable.
• Provide customer assistance to persons travelling, this may include giving directions, assisting a passenger with their luggage, or helping someone board a train using a ramp.

The role we provide to our client is to look out for vulnerable persons and act swiftly to ensure that persons do not attempt to go on or near the live railway tracks, there will be times when you will need to contact the Railway Signaller to request that the power to the tracks is switched off if someone jumps onto the track.

Whilst we have tried to include parts of the role above, we also want you to know we do provide full training so anything in the above that doesn't sound familiar, don't worry we will provide you with this training and make sure you know what you are doing before to being left to work on your own.

Skills you need beforestarting:

• Have worked customer-facing role previously.
• A willingness to learn.
• Able to visit our Office in Highams Park E4 9HH or Brookwood Surrey to attend training, there are also external courses provided over online learning platforms so access to a computer with camera and microphone/speakers. (we can support you t if you do not have a computer)
• Must be over 18
• Must be able to reach work for your start time and return home again at the finish time.

We offer in return.

• Access to our company rewards programme.
• 28 Days paid leave each year. or Pro-Rata to days worked.
• Full training for the role.
• Progression Opportunities.
• Pension.
• 4 weekly paid.
• Free travel to and from work (only valid on the network you are working on behalf of - for this role this is Southwestern Railway)

If you want to know more please apply and we look forward to speaking with you.

Due to the expected volume, applicants for this role may close early and we can not guarantee we can get back to everyone. If you have not heard from us within 7 days of applying you should assume you have been unsuccessful.

Job Type: Full-time

Pay: £11.44 per hour

Benefits:

• Free or subsidised travel

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekend availability

Job Types: Full-time, Zero hours contract

Pay: £11.44 per hour

Expected hours: 40 per week

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Education:

• GCSE or equivalent (preferred)

Experience:

• customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Expected start date: 31/07/2024

Keywords : Wimbledon jobs
Closed Date : 2025-12-11