Job Description:
Job information
Finance Operations Support Officer from the Company
Companies House, this latest
Finance Operations Support Officer job vacancy is located in the city
Hybrid work in Cardiff CF located in the country
United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate
GCSE . Job Vacancies in this
Finance field have been opened and published up to the specified time.
Job Responsibility:
Details
Reference number
358784
Salary
£23,091 - £24,399 Successful candidates will be offered the minimum of the pay scale, but in some circumstances salary negotiations will be dependent on the demonstration of skills and experience. All our roles come with an excellent benefits' package, including the generous Civil Service Pension Scheme. Further salary increases depend entirely upon the outcome of our annual pay negotiation with central government. If you are a current Civil Servant transferring to us, your salary will be discussed in line with our pay policies. A Civil Service Pension with an average employer contribution of 27%
Job grade
Administrative Officer B
Contract type
Permanent
Business area
CH - Finance - Finance
Type of role
Finance
Working pattern
Flexible working, Full-time, Part-time
Number of jobs available
1
Contents
Location
Cardiff, Wales, CF14 3UZ
About the job
Job summary
The team you will be joining are friendly, passionate, and experienced individuals who work collaboratively together to ensure they are providing an excellent service across the whole of Companies House.
These roles entail working in Finance Operations, which is made up of 4 areas -
Accounts Payable - payments and refunds made to CH suppliers or customers.
Credit Control - the set up and management of customers who hold credit accounts with Companies House (CH).
Late Filing Penalties (LFP) Finance - handling and recording of payments and debt recovery of LFP.
Banking Section - processing and recording of payments made to CH.
Finance Operations is one team and your role could see you working in one or more of the above areas. This gives you a fantastic opportunity for developing your knowledge and skills across finance operations, giving you great development opportunities to progress within the finance function.
This is a key role in which you will be directly liaising with customers, CH contact centre, debt collectors and other areas of Finance to deal with customers both internal and external.
Candidates will need a high attention to detail, accuracy and good numerical skills.
You will be using our finance system as well as Word and Excel. Experience of Office 365 and Teams (or equivalents) would be advantageous. You will be expected to engage regularly with both internal and external stakeholders and work collaboratively across the business.
There is a strong emphasis on engaging in the various culture groups both within finance and the organisation as a whole. Successful candidates will need to be committed to a culture of continuous improvement contributing to improving/streamlining existing processes and raising levels of customer service.
You will be part of a large team so the ability to work well with others will be essential. It would be extremely advantageous to have Accounts Payable experience.
To find out more about what a great place Companies House is to work visit Companies House
Job description
Responsibilities - What will the successful candidate be doing?
- Monitor account information on our finance system (E5) to identify any discrepancies and take appropriate action
- Deal with customer queries (both internal and external) using all avenues of communication.
- Deal with Credit Card Payments, BACs payments and cheques relating to payments for all areas of Companies House and preparation of refunds where appropriate.
- Undertake any ad hoc duties pertaining to the maintenance and update of the Finance System.
- Participate in weekly team meetings to discuss and resolve any ongoing issues as well as maintaining excellent working relationships.
Person specification
We are looking for somebody with:
- Numerical skills and strong attention to detail who can interpret financial data on finance systems
- Prior Finance System experience, Word and Excel skills as well as Office 365 and Teams (or equivalents) would be advantageous but training on all would be given
- Strong team working skills, with the ability to work well with others to achieve team objectives - who can build and maintain good working relationships with colleagues
- Excellent customer service skills and a strong commitment to a culture of continuous improvement
- Very advantageous to have prior Finance System experience and Office 365 (including Excel)
Experience - to be assessed at sift and/or interview
Advantageous to have prior Finance experience and Office 365 (including Excel)
Behaviours
We'll assess you against these behaviours during the selection process:
- Working Together
- Managing a Quality Service
- Changing and Improving
Benefits
Alongside your salary of £23,091, Companies House contributes £7,068 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we're committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.
Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House.
We celebrate diversity...
As an equal opportunity employer, we celebrate diversity, being committed to ensuring we're representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers.
We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. We will be happy to discuss any person-centred adjustments, please contact us by emailing recruitmentCH@companieshouse.gov.uk
Where will you be working?
You will be aligned to our Cardiff Office, where we are currently using a hybrid approach to the way we work. Our approach to hybrid working provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on business need, your role and your day-to-day work activities and will be discussed at offer stage.
We're currently exploring options for new office space in the Cardiff and surrounding areas as we're due to be moving from our current building - join us on this journey where we can support you in your career and professional growth. Details are still being confirmed about our new building and we're keeping all our colleagues updated.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
In your application form we'd like you to:
- Tell us about your employment history, including any key responsibilities and achievements.
- Write a personal statement of 1250 words where you demonstrate how you meet the skills required for this role.
At sift candidates will be assessed against experience as well as the behaviours listed in the advert and are asked to supply work history/personal statement referencing any transferable skills using the person specification for reference.
At interview candidates will be assessed against the behaviours listed in the advert and we will use Success Profiles Behaviours and Strengths.
We're committed to being diverse and inclusive, so please make your application anonymous by removing all identifying personal information (such as names and dates) from your employment history and personal statement.
We understand that you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, and original and doesn't include ideas or work that isn't your own. This is so that your application is authentically and credibly your own.
What will the process look like?
- We will sift applications and then invite successful candidates from the sift stage to attend a virtual interview.
Read more information and guidance about Applying for Your New Job.
Companies House uses a blended interview technique, allowing us to find out more about you. We use the Success Profile framework and may include Strength based questions in the interview.
Our recruitment process is underpinned by the principle of recruitment based on fair and open competition with decisions made on the basis of merit, as outlined in the Civil Service Commissioners' Recruitment Principles.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Tracey Brown Email : tbrown@companieshouse.gov.uk
Recruitment team
Email : recruitmentch@companieshouse.gov.uk
Further information
We welcome applications from Welsh speakers. Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles. In accordance with the Civil Service Commissioners' Recruitment Principles, our recruitment and selection processes are underpinned by the requirement of appointment on the basis of merit by fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact infopoint@companieshouse.gov.uk in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission . info@csc.gov.uk Civil Service Commission, Room G/8, 1 Horse Guards Road SW1A 2HQ
Keywords : Cardiff jobs
Closed Date :
2025-08-29
