Job Description:

Job information Travel Consultant (Sales) from the Company HF Holidays, this latest Travel Consultant (Sales) job vacancy is located in the city Hybrid work in Borehamwood located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Logistics field have been opened and published up to the specified time.

Job Responsibility:

Ref: HF24001

Location: Hybrid working with a minimum of two days per week in the Borehamwood office

Contract: Permanent - 39.5 hours per week

Salary:£23,500 - £25,500

Reporting to: Sales & Support Team Leader

Job Benefits: 33 days holiday inclusive of bank holidays, Pension contributions with Aviva, Comprehensive medical benefits package with MediCash, Annual familiarization visit at any of our country houses for you and your family (after 3 months), Free on-site car parking, One paid day each year to volunteer at a charity of your choice, Exclusive discounts at several outdoor equipment stores, Exclusive discounts on our holidays throughout the world for you, your friends & family (Subject to availability), Free professional training and development courses, Cycle to work scheme

Overview:

We have an exciting opportunity for a Travel Consultant to join our successful team. This is a fantastic opportunity for a sales and customer service driven professional to make a real impact to our guests seeking holidays in our UK country houses.

About the role:

Our travel consultants are the welcoming voice at the end of the phone when our Guests, Travel Agents, Group Organisers and Tour Operators call to book holidays, receive a quote, or make a reservation. We aim to answer all calls within a quick time frame making the role fast paced and an exciting environment. Working with our reservations system, our Travel Consultants update, amend, and cancel holiday bookings and will also make outbound calls to chase quotes and options. There is an element of sales to this role as we also sell memberships and amend membership sales records. With a Customer Service focus our Travel Consultants also work with other teams across the business to facilitate special requests made by guests. In peak times we sometimes work in other teams too. As part of our benefits package at HF, we offer our employees special discounted rates on our holidays, so our Travel Consultants also manage these bookings and apply the discounts. Every member of our team has a supportive nature, and we have a friendly work family feel across the business but in particular with our day-to-day colleagues.

What are we looking for?

We are looking to welcome a Customer Service driven professional who has a commercial

• ground working with reservations systems or the ability to learn new IT Packages.
We need someone who is confident on the phone talking to customers and may have come from an office-based customer service
• ground.
• Someone who is excited to work in a fast paced and sometimes high-pressured environment, with a methodical approach and team player focus.
• Excellent communications skills and a strong level of numerical reasoning is a must.
• Our team works Monday - Friday 9am - 5.30pm or 10.30am - 7pm, and alternate weekends 9am - 1pm. Sometimes we work Bank Holidays for which we give time in lieu.
• Passion for travel and walking a bonus!

About HF Holidays:

An award-winning British heritage brand, HF Holidays has been leading the way for walking and special interest holidays since 1913. We offer over 260 thoughtfully curated guided and self-guided tours and holidays in six continents, covering nearly 40 destinations in Europe and the rest of the world. We are run as a co-operative with a strong focus on community and a shared love of the great outdoors. Friendship, fun, fresh air, and the feelgood factor is always at the heart of what we do. Our 500-strong team are based at our two offices in Cumbria and Hertfordshire and across our 16 country houses located a skip away from some of the UK's best-loved national parks and Areas of Outstanding Natural Beauty.

Our Application Process:

To ensure a fair and unbiased evaluation process, we encourage all prospective candidates to submit their CVs without including personal identifying information, such as name, gender, age, race, religion, or any other factors that may reveal their identity. This practice aligns with our commitment to a blind recruitment approach, fostering equal opportunities for all applicants. If you wish to apply, please forward your CV to recruitment@hfholidays.co.uk - we'd love to hear from you!

Travel Consultant | Bookings Consultant | Reservations Consultant | Holiday Bookings Consultant | Travel Bookings Consultant | Travel Agent | Customer Service | Holiday Sales |

Location Head Office (Borehamwood) Field Customer Services Sales Time Full Time Date 21 June 2024 Start Date 01 July 2024 Company name HF Holidays Description

Here at HF Holidays, we have over 100 years' experience organising outdoor holidays. We specialise in offering a fantastic range of Walking and Leisure Activities holidays and every year over 60,000 guests choose to travel with us to over 70 destinations all over the world.

We currently employ a team of over 500, who work in our two main offices in Elstree and Penrith and across our 17 country houses around the UK, all in National Parks or Areas of Outstanding Natural Beauty.

HF Holidays is a co-operative society owned by its 40,000 members worldwide. Our Mission is to provide shared holiday experiences, which inspire friendship, fun, and an active enjoyment of the great outdoors. We aim to achieve our Mission by applying the following values Trusted, Collaborative, Exceptional Experiences, Ownership, Inspiring, Passionate and Fun

Keywords : Borehamwood jobs
Closed Date : 2025-12-12