Job Description:

Job information Reporting Specialist from the Company Spektrix, this latest Reporting Specialist job vacancy is located in the city London ECY located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Data field have been opened and published up to the specified time.

Job Responsibility:

Description Reporting Specialist Overview Team : Client Success Location : Remote working supported, around 10-20% on-site requirement with ability to commute into either Manchester or London office as necessary for monthly in-person days Hours : Full-time, 37.5 hours per week. We are open to requests for flexible or reduced working hours - please state this in your application. Salary Range: We would like to pay £30,000 - 40,000 for this role depending on experience Reporting into: Client Success Team Manager, Specialists About us Spektrix is a growing collection of creative problem solvers focused around the arts and technology whose mission is to help arts organisations be more successful. We're doing this through a combination of cloud-based software and consultative customer support that empowers arts organisations to grow revenue, increase efficiency, and build stronger relationships with audiences. We always seek new ways to approach problems, share knowledge, and better serve our customers. You'd be joining a team of over 250, based across our New York, London and Manchester offices and working with over 600 arts organisations in North America and the UK. The role Spektrix is a CRM system with a 360 degree view of a customers' interactions with an organisation, holding ticketing, marketing and fundraising data all in the same place. This means that our clients have enormous potential at their fingertips when it comes to data and strategy. The role of a Reporting Specialist is to help realise that potential, and support our clients and partners to understand and analyse their data. We offer a custom report-building service as part of our Solution, and as a Reporting Specialist you will work closely with clients to help them get the most out of this. You will be building custom reports to briefs, at the same time as helping us to improve and standardise our approaches to reporting and data analysis. You will also be a key part of Spektrix client success, and help onboard, train and upskill the wider team. Key Responsibilities Key accountabilities Ensure communicative service for our clients, providing high quality and robust reports in a timely manner Ensure any report requests assigned to them are being appropriately moved forwards and resolved. To hold expertise in the subject of building reports, providing internal support and training across other departments. Responsibilities To build reports for our clients to agreed specifications. Ensure standardised reports (e.g. from our Report Library) are used wherever possible. Approach custom reports with a view to make them maintainable, robust and as standardised as possible. Work closely with our clients and partners to prioritise key requests and work efficiently whilst dealing with multiple deadlines. Work with clients to understand the desired outcomes from their report requests alongside consultative support on how to analyse the right data in their system in the best way. Deliver internal training for new starters, as well as provide ongoing support and coaching across the global client services team. Undertake key reporting and data-themed projects to help us standardise approaches and maximise efficiency. Key Requirements An emerging or developed interest in manipulating and using data to solve problems. A curiosity about software systems. An appetite and ability to learn more about building reports and editing report templates. We'll provide specific training and context here. Experience of managing relationships and working with clients. Strong prioritisation skills. Strong attention to detail. An ability to work individually, prioritising workload and working through client requests. An ability to work collaboratively to drive projects to completion and evaluation. Demonstrable knowledge and experience of using MS Excel to explore and interrogate data. Some familiarity with the basic principles of coding, which could be Microsoft SQL Server Reporting Services, VBA, SQL or another coding language. About you We are looking for people who enjoy using code to manipulate and present data, in order to provide solutions to our clients. To thrive in this role it is crucial you are interested and enjoy working with data, ensuring accuracy and integrity. This work can be repetitive, but different types of requests will keep you on your toes. To be successful in this you will be able to commit to good levels of continuous focus and offer excellent attention to detail. A lot of this work is done individually, so we are looking for someone who is able to work under their own initiative and motivate themselves to meet deadlines, prioritise tasks and complete their assigned workload to a high standard. This work is typically in the form of building reports in Visual studio using Microsoft SQL Server Reporting Services. Full training of this application will be provided. Benefits Flexible working with support for WFH set up. If it works for you and it works for your team, then it works for Spektrix. Different teams may have different practices that require people in the office or online at specific times. NHS top up scheme (covering dental, optical, therapy & counselling, prescription and other health related costs) Mental Health First Aiders across the business Continuous development supported by Line manager, learning budget Enhanced Maternity, Adoption & Shared Parental Leave 35 days paid leave annually, inclusive of annual leave, bank holidays and a Birthday day off, all able to use flexibly 4 weeks paid sabbatical after 5 years of service 2 volunteering days per year Pension scheme with matched contributions from Spektrix up to 4% Free snacks, drinks and breakfast items in all our offices Varied range of regular socials across all our offices Cycle to work & Season Ticket Loans Travel stipend for commuting Working from home We aim to be as flexible as possible when it comes to working setups and lots of our team work from home on a regular basis. This means we generally work with a “remote first” approach even when we are in the office. We'll provide reasonable support and all the hardware you need to get started, but we do require that you have the following already in place for a good home working set up: A quiet working space at home where you can consistently take video calls without interruptions An internet connection that supports your participation in video calls and access to our systems and service. Travelling into your local office (commuting) is at your own expense with a stipend available, any travel for business (other than commuting) will be covered by Spektrix. Equal opportunities Spektrix is an equal opportunities employer, we recruit regardless of race, religion, gender, gender identity, sexual orientation, age or disability status and look to employ from a wide range of backgrounds and experiences. Confidence can sometimes hold us back from applying for a job. Studies show that women do not apply for roles unless they meet 100% of the requirements, whereas men apply when they meet at least 60% of the requirements. At Spektrix, we know that there's no such thing as a 'perfect' candidate. Spektrix is committed to creating an inclusive work environment, where our team members are supported in expressing themselves and delivering their best work. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. Diversity in the workplace is hugely important to our working environment and to enable both individuals and Spektrix to thrive. By valuing each person's differences we enable each person to contribute their unique experiences, strengths and viewpoints. Workplace diversity is something we aim to achieve and maintain at Spektrix, and we are pursuing a workforce that reflects the diversity of the communities we serve and work in. We aim to reflect this diversity in all departments and at all levels of seniority in the business, right up to the board. In an effort to help us reduce bias, please do not include a photo in your CV or application. About Spektrix At Spektrix, our mission is to provide arts organisations with the best possible chance of success. We do this by combining cloud-based technology with expert support and training consultancy, helping our clients grow their audiences and increase revenue. We're confident that Spektrix is the most forward-thinking ticketing, marketing and fundraising solution around. We know that the best software is user-friendly and intuitive, so we've built every bit of Spektrix with usability in mind. Everything in the system is quick to learn and easy to use, whether you're a Box Office Manager, Marketing Assistant or Fundraising Director. Technology is constantly evolving — to keep up with the pace we release daily upgrades so the 500+ organisations we work with (and their audiences) never have to wait for the newest and most innovative features. Everything we do is about making our users' lives easier, so everyone gets unlimited support and consultancy to get the most out of Spektrix. This ethos is reflected in our service charge - an all-inclusive fee that scales with the size of your business. No upfront costs, no long-term tie-ins and no additional charges. Keywords : London jobs
Closed Date : 2025-08-30