Job Description:

Job information Sales and customer service advisor from the Company Inchcape, this latest Sales and customer service advisor job vacancy is located in the city Preston PR located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Sales field have been opened and published up to the specified time.

Job Responsibility:

Are you customer focused, self-motivated and looking for a new challenge?

As a Sales & Customer Service Advisor at JLR Preston, you will be part of an organisation that believes in investing in you and your future. We provide excellent training & development as well as promote internal progression opportunities.

This customer focused role offers a competitive basic salary £23,877.57 as well as uncapped commission. Our Full Time (40 Hours) shift patterns are fully flexible between 8am-6pm Monday-Friday to ensure a great work/life balance (i.e. 8am-4.30pm & 9.30am-6pm). Saturday's are on a rota basis , working 8.30am-1.pm and when working a Saturday you will be receive the time back during the week.

In addition, we offer a number of excellent benefits including;

• Employee Discounts with The Showroom - make your salary go further with the discounts and cashback offers available at over 1000 retailers
• Vehicle purchase discounts - There are plenty ways that you & your family can Drive with Us at Inchcape, from vehicle discounts to service offers. Own your dream car for less
• A pension that pays - Our flexible pension scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis
• Life Assurance - we give you the peace of mind when you need it most
• Save as you earn plan- reap the rewards of Inchcape's success and effortlessly grow your savings. Save every month for a set period in order to buy Inchcape shares at a discounted price
• We reward long service with extra holidays
• And much more….

Job Introduction

At Jaguar Land Rover we are extremely talented and passionate about our customer experience and are looking for someone that shares the same values and passion. We welcome applications from experienced sales & customer advisors, as well as people with the drive and enthusiasm to learn something new.

Main Responsibilities

The main duties of the role will include;

• Handling inbound & outbound telephone calls to existing customers (No Cold-Calling)
• Responding to customer email enquiries
• Quickly identifying the needs of the customers and guiding towards the service or product that will best meet their requirements
• Providing a high level of customer service which will allow you to build relationships with our customers to retain business
• Being organised and self-motivated to ensure targets and deadlines are met
• To up-sell additional Jaguar Land Rover products

The Ideal Candidate

• The ideal candidate will;
• Have excellent communication skills and the ability to build trust and rapport with customers and colleagues
• Be customer focused and passionate about their work
• Have the ability to prioritise their workload and multi-task
• Be IT alliterate with the ability to use multiple systems at once
• Confidently work independently and also as part of a team
• Have a keen eye for detail
• To be our voice, communicating and focusing on customers whilst delivering the best possible knowledge and prospects
• Ability to problem solve and think on their feet

Be part of something big

Group 1 Automotive is on an exciting growth journey. We're the largest partner in the UK for Mercedes- Benz, Volkswagen and Audi, and second largest for BMW & MINI.

Home to more than 7000 colleagues who are dedicated to providing exceptional customer services, we have 113 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don't need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

In return, we recognise that the success of our business is because of our fantastic people. Which is why we're committed to providing fantastic career opportunities, comprehensive training, competitive pay and benefits and full support personally and professionally.

Keywords : Preston jobs

Closed Date : 2024-11-27