Job Description:

Job information Connectivity Administrator from the Company Jisc, this latest Connectivity Administrator job vacancy is located in the city Hybrid work located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Engineering field have been opened and published up to the specified time.

Job Responsibility:

More details Connectivity Administrator Salary: £23,500 per annum Contract: Permanent Location: Hybrid - office based with full flexibility to work from home or at any of our hubs (Bristol, Manchester, London, Milton Park - Oxfordshire) Jisc is the UK higher, further education and skills sectors' not-for-profit organisation for digital services and solutions. We believe education and research improves lives, and technology improves education and research. Our vision is for the UK to be a world leader in technology for education and research and our mission is to power and empower our members with the technology and data they need to succeed. We know that digital technology has the ability to transform the student experience. We have the experience, expertise and know-how to drive that transformation. About the team and the role: The network delivery group is responsible for the fulfilment of connectivity services to members and customers, the build of the core Janet infrastructure, and the ongoing management of Jisc's portfolio of connectivity services. The connections group is primarily responsible for the first of these areas, fulfilment of connectivity services to members and customers. We are looking for someone to project manage, drive, and record the customer fulfilment process from initial request to service acceptance, championing the customer within Jisc and back to key suppliers. You will begin working at the administrator level, and on achievement of certain tasks you will then have the opportunity to progress to the coordinator and specialist levels. This role is part of our Technical Careers Pathway and there is a long-term aim for you to progress and develop within the team. Responsibilities/achievement goals

• Act as project manager during the end-to-end customer fulfilment process, from request, through quote, contract, order, delivery, commissioning, and ultimately service acceptance
• Work with suppliers, network engineers, project managers and customers/members to plan, capture and complete a complex series of tasks
• Act as communication point between customers and suppliers to gather and disseminate project information and updates
• Ensure project activities are accurately recorded in the relevant information systems

Key Skills and Experience:

• Previous administration experience working in a customer service or service delivery environment, with proven ability to multi-task in a high-volume environment
• Adaptability and excellent time management, communication and organisational skills
• Self-motivation and determination, with a strong willingness to learn
• Well organised and self-disciplined, with a methodical approach alongside strong attention to detail
• The ability to translate and communicate technical information would be advantageous

Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box, but we realise the ‘perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work at Jisc: At Jisc we believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We offer hybrid working and although the majority of our staff work from home, getting face to face is something we value and find time for when we can. If you prefer an office environment all our hubs are open and offer a great space to work. At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We celebrate diversity, embrace our differences and know that this is critical for our success. We work hard to make sure we're inclusive and we are committed to furthering our culture of inclusion. So, if you are great at what you do and share our values, we want to hear from you. Our benefits are great too. We offer:

• Flexible work pattern, which can adapt to suit your schedules and personal commitments
• 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas
• A generous pension scheme
• A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks.
• A generous budget to support you with external learning and Continuous professional development
• Allocated allowance of up to £250 to equip your home office
• A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning
• Mental health first aid trained staff and supportive environment,
• Financial well-being support
• The opportunity to donate to charity tax-free with our Payroll Giving benefit
• A wide range of discounts from retailers and big-name high-street stores
• Cycle to work scheme
• Employee recognition awards and travel loans
• Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech

Equality, diversity and inclusion At Jisc, we strive to be best in practice and are working hard to achieve progressive change. ‘Always inclusive' is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, neurodivergence, trans status, veteran status or gender identity. Application process: Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We advertised this role on 02/07/24. Job Ref EK-CA0207 Location Hybrid - Any of our hubs - UK Function Customer service Salary£23,500 per annum Status Full Time Type Permanent Hours 35 Keywords : Remote jobs
Closed Date : 2025-08-31