Job Description:

Job information Experience Design Manager from the Company Sainsbury's, this latest Experience Design Manager job vacancy is located in the city London ECN located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Customer field have been opened and published up to the specified time.

Job Responsibility:

Location Holborn Store Support Centre and Home, Sainsbury's Supermarkets Ltd 33 Holborn, London, EC1N 2HT Hours Full-time Contract-Type Permanent Salary Competitive Plus Benefits Areas of business Sainsbury's Tech Closing date 2024/07/18 12:00:00 Job ID 244447

Job Description

Experience Design Manager - In-store and Retail At Sainsbury's we believe that the customer should be at the heart of everything we do. Our vision is to create the easiest, most enjoyable experiences that better serve our customers' ever-changing needs. We work across a range of services, products, touch points and tools to deliver distinctive, integrated, and consistent experiences for our customers and colleagues across Sainsbury's Group (which includes Sainsbury's Food, Argos, Nectar, Tu and Habitat). We drive brilliant experiences across all our brands in-store and online, operating in agile teams and squads, working seamlessly with teams right across the business to make the most of the exceptional knowledge, insight and talent we have. The role: As an Experience Design Manager working within our In-Store and Retail team, you'll lead a talented team of designers to deliver concepts and solutions for products, services, propositions and experiences colleagues use across multiple brands and channels. You'll manage, coach and develop your team, unblocking challenges and setting high standards for the design of our experiences. You'll collaborate and drive the experience vision for the products and services within your portfolio and engage with a wide range of stakeholders to shape the design strategy across your area of responsibility. You'll be hands-on where needed and zoom in and out of problem spaces to create effective solutions. Within the wider Experience team, you will have the opportunity to work in a dynamic environment in a sector that is going through unprecedented digital transformation, as well as a commitment to work with you to drive your development. We also offer a collaborative culture, a flexible approach to working and lots of colleague benefits. The changes you make will affect millions of customers and hundreds of thousands of colleagues in one of the UK's largest retailers. What you'll do:

• Work within agile teams across product, design and engineering to get your solutions in to the hands of our colleague and customers.

• Be part of an exciting design community, pairing up with other designers and sharing ideas to constantly iterate the colleague experience.

Skills we're looking for:

• Wealth of knowledge as a previous Product or UX / UI Design Manager, ideally for a big brand.

• High level of creativity, problem-solving skills.

• Experience of managing and mentoring colleagues.

• Strong people and communication skills.

• Adept at collaborating with and influencing stakeholders through a range of agile methods, including workshops - championing the voice of the customer whilst balancing business objectives.

• Utilise a broad range of UX tools and techniques with portfolio evidence of these deliverables.

• A thorough technical understanding of inclusive design frameworks.

• Expert skills with Figma.

• Knowledge of best practices and emerging digital and retail technologies and trends.

• Wide range of experience in user-centred design and usability best practices.

• Methods and practices of usability research and confidence in conducting research and interpreting results.

• Ability to demonstrate the behavioural competencies of this role, including initiative, flexibility, influencing, negotiating, strong communication skills and ability to deal with ambiguity.

• An outstanding portfolio, showcasing your talent, skills, process and experience.

• Proactive collaboration with the Head of Experience Design on design strategy.

• Proactive collaboration with project teams, the design community and senior stakeholders alike.

• Ability to manage multiple, changing priorities, and work with diverse personalities and complex dynamics.

Support we will provide:

• A thriving design culture, opportunity to discuss and share work with open, collaborative feedback

• A mature design system and set of standards to work with

• Research, accessibility and UX copywriting expertise

• Mentoring, support and plenty of opportunity to hone your skill and progress in your career.

Tips and guidance on what we look for in portfolios: https://medium.com/p/1ace9c422d2 Keywords : London jobs
Closed Date : 2025-08-03