Job Description:

Job information Restaurant Host - Castle Kitchen + Bar from the Company Galgorm, this latest Restaurant Host - Castle Kitchen + Bar job vacancy is located in the city Galgorm located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Restaurant field have been opened and published up to the specified time.

Job Responsibility:

THE CLOSING DATE FOR APPLICATION IS FRIDAY 16TH AUGUST 2024

JOB TITLE: Bar Host

JOB REFERENCE: RHCK 08/24

REPORTING TO: Restaurant Operations Manager.

HOURS: Typical shift pattern 5pm- late. Castle Kitchen + Bar is open 7 days a week.

JOB LOCATION: The Barn, Galgorm part of our Castle Kitchen Restaurant.

SALARY: £11.99 per hour starting Payscale up to £13.49.

About the role:

The Barn at Castle Kitchen + Bar is located on the grounds of Galgorm Castle and is a space for all occasions and tastes.

As Bar Host you will be the first point of contact for all our visiting guests meaning you will dictate the atmosphere for the whole customer experience. We are therefore seeking a friendly, welcoming person/persons to join the team and deliver outstanding customer service to all our guests.

Your role will involve meeting and greeting everyone upon arrival, escorting guests to the dining and bar area making sure you provide accurate wait times if tables are not ready. You will use our online booking system ResDiary and manage all seating allocations as well as answer telephone calls dealing with all enquiries. If you have previous experience working within hospitality in a customer-facing role and seeking a new challenge then we would love to hear from you!

Job Description:

Main duties will include but are not limited to;

• Meeting and greeting all guests, at the front of the restaurant in a polite and friendly manner.
• Escorting guests to their tables, presenting menus, and identifying any allergen request ensuring that the correct procedure is followed.
• Monitoring restaurant activity and determining the seating and dining flow.
• Making sure all menus are clean and well presented.
• Assisting with food and beverage service when needed.
• With training, have full and complete knowledge of the menu, enabling you to assist with any guest queries.
• Being attentive to guest requests and resolving any complaints where possible, reporting all incidents to the restaurant supervisor/manager.
• Answering restaurant telephone calls and when necessary input telephone bookings into ResDiary.
• Accurately taking and processing all guest payments through the restaurant till system.
• Observing all Company and Statutory Fire and Health, Safety, and Hygiene regulations.
• Ensuring your knowledge of Galgorm Collection and its facilities is up to date in order to upsell at every opportunity and maximise profitability.
• Consistently provide a friendly and efficient service to ensure each guest leaves with the desire to return.

The Person:

Applicants must:

• Have a passion for hospitality and customer service.
• Have previous experience working in a customer-facing role.
• Great people skills and an excellent team player.
• Have strong communication and organisational skills.
• Have a positive and friendly attitude with an enthusiastic approach to exceeding customer expectations.
• Exemplary attention to detail and be well presented.
• Have a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.
• Have a flexible approach to working shift patterns, evenings and weekends.

Desirable;

• Have previous experience working in a restaurant (desirable).

Perks of the job!!

We're passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us? Click here to find out more! https://www.galgorm.com/why-work-with-us.html

We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.

Please be aware that by applying for this post you are consenting to Galgorm Collection processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details are available in our Job Applicants Privacy Policy available on request from our HR department, please contact hr@galgorm.com

GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS

Keywords : Galgorm jobs

Closed Date : 2024-12-01