Job Description:

Job information Product Analyst HCM from the Company ITV Jobs, this latest Product Analyst HCM job vacancy is located in the city Manchester located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Product field have been opened and published up to the specified time.

Job Responsibility:

Group Technology

Office location: Manchester

Permanent Full time

Hiring range:£50,000 - £60,000

For more information please email TalkingCareers@itv.com

Your work matters to millions.

Shaping culture is in the DNA of ITV. So, it's not surprising that you'll find us in every home in the UK, our productions are famous all over the world and we're at the forefront of the digital streaming revolution.

When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact's felt in the business, but big enough that your impact reaches millions of people.

Come develop your skills, change TV and the course of your career. Don't just watch it. Be part of it. Join ITV.

Your impact sends ripples.

The team

The Product Analyst - HCM will be part of a small team, supported by 3rd party resources and in collaboration with the Business GPO to deliver the day to day service for both the Oracle Fusion HCM and other appropriate HR services. As Product Analyst you will be responsible for managing, supporting and improving the service delivered to the business, with active participation in the prioritisation and impact assessment of change in partnership with the business and outsource provider.

Become a significant part of a team that is fully versed in the new SAAS and legacy systems used by ITV, that operates under a process driven support and development operating model, that focuses on prioritised task driven day to day operations, working seamlessly with all 3rd party bodies and creating value added relationships across ITV.

The role

• As part of a team of 2nd line support Product Analysts you will provide day to day support, guidance, development and innovation on technical business matters for all applications and integrations in your specialist area, ensuring the user community has the best practice processes and key functional opportunities available to them.
• Work with business and 3rd party support agents in a seamless “1 team” philosophy.
• Support the Service Lead in managing vendor relationships
• Escalate and raise tickets with other bodies to ensure all support requests are dealt with by the right team.
• Managing third line support tickets with the outsource provider.
• Responsible for working with the business to ensure that Application Guided Learning remains up to date as the platform evolves.
• For each of the supported services you would be responsible for incident trends and problem analysis.
• Facilitate security, common risk and audit support for all applications in scope of the specific role.
• Provide application management for a set of legacy services already embedded in the ITV businesses.
• Supporting the Release cycle to impact assess and prioritise new functionality
• Create and update comprehensive documentation and CMDB records.
• With regard specifically to Oracle Fusion:

- As a Product Analyst - HCM you will be expected to keep up to date with new functionality within the Oracle Fusion HCM application, proactively recommending and implementing business improvements through the use of these best-practice techniques.

• Participate in planning and execution of quarterly and intervening HCM update activities; reviewing Oracle readiness documents for functionality changes and managing test plans including stakeholders both within GT and the Business community.

• Support the business in end user training by providing product guidance and environments.

Skills you'll need (minimum criteria)

• Experience as a resource in the implementation lifecycle of at least 1 Oracle HCM Cloud project and Supporting Oracle Cloud.

• Strong functional knowledge around financial, HR, Production Finance or Corporate systems and processes.

• Good understanding of application security and be well versed in role based access protocols.

• Knowledge and experience of supporting and implementing other HCM, LMS and Payroll applications.

• Demonstrable experience in delivering continuous improvement and change to services.

• Experience in delivering services utilising agile ways of working e.g. product backlog and ceremonies.

Other things we're looking for (key criteria)

• Significant experience in a technical support role.
• For Oracle Fusion specifically, we are looking for someone with hands-on administrative experience in the Oracle HCM product.
• Experience in non cloud based services configuration and administration.
• Supporting an Oracle HCM environment for a large organisation with international reach.
• Supporting one or more of the products below:

§ Oracle Fusion HCM

§ Oracle Ebusiness suite HR & Payroll modules

§ Other SaaS HCM & Payroll Application

• Experience working as part of a team supporting multiple applications.
• Experience of working with an offshore outsourced service provider.
• Good understanding of Cloud architectures e.g. Oracle Fusion.
• Solid understanding of ITIL ITSM processes.
• Understanding of cloud-based SaaS and PaaS market offerings, on premise / legacy system offerings, as well as a general understanding of application based infrastructure environments in both SAAS and on premise.
• Knowledge and experience of the methods and complexities of system integrations.
• Good knowledge of Oracle Support processes, release cycles and customer networks.
• Experience of executing application testing, and preparing deliverables such as design documents, test documentation, training materials and administration/procedural guides.

ITV is for everyone.

ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we'll guarantee to take you to the next stage* (minimum criteria above).

We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at talkingcareers@itv.com.

* There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.

Because those who make an impact deserve to be rewarded for it.

TV offers some great rewards and benefits including:

• Flexible working with a range of options

• Generous holiday allowance, plus you can buy more

• Annual bonus opportunity

• Competitive pension contribution

• Save as you earn - with an opportunity to buy ITV shares

• Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

More about our benefits

Closing date: 29th August 2024

Keywords : Manchester jobs

Closed Date : 2024-10-23