Job Description:

Job information CONTACT OFFICER from the Company Cardiff Council, this latest CONTACT OFFICER job vacancy is located in the city Cardiff located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this CONTACT field have been opened and published up to the specified time.

Job Responsibility:

About The Service

An exciting opportunity has arisen within Housing & Communities Service Area for a Contact Officer within Independent Living Services.

Independent Living Services (ILS) support vulnerable adults to live independently at home and connected to their communities, through tailored information, advice and support - enabling people to take control of their own lives.

About the job

The successful candidate will work as a member of the First Point of Contact team, providing advice, information and assistance on Independent Living Services to members of the public, linking into Health & Social Care Services and referring to other agencies.

What We Are Looking For From You

The successful candidate will have excellent communications and IT skills and experience of working within a Social Care, Health, 3rd Sector or Advice giving environment. You will have a strong track record of managing resources effectively and providing excellent outcomes for customers.

You will need to demonstrate an ability to respond sensitively to individual's circumstances, as well as having a positive can do attitude.

The ability to speak other languages, in particular Welsh, and Community Languages would be an advantage.

Additional information

For further information or informal conversation about this post please contact Maggie Friend, First Point of Contact Hospital Team Manager on telephone number 029 2184 6676.

This post is subject to a Disclosure and Barring Service Enhanced check.

Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.

This post is temporary until 31st March 2025.

Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.

This vacancy is suitable for post share.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Due to the current interim working arrangements, we are unable to provide recruitment packs or accept application forms via the post.

The interview process for this role will be held on a virtual basis using an appropriate online platform. If you have any concerns around your ability to participate in a virtual interview process please contact Maggie Friend, First Point of Contact Hospital Team Manager on telephone number 029 2184 6676.

Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website:

Important information you need read in order to complete your application:-

• Application Guidance
• Applying for jobs with us
• Behavioural Competency Framework

Additional Information:-

• Employee Charter
• Recruitment of Ex-Offenders
• Privacy Notice

Job Reference: PEO04120

Keywords : Cardiff jobs

Closed Date : 2024-12-11