Job Description:

Job information Library Services Technical Coordinator (Contract) from the Company EBSCO Industries, Inc., this latest Library Services Technical Coordinator (Contract) job vacancy is located in the city Hybrid work in Didcot OX located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Library field have been opened and published up to the specified time.

Job Responsibility:

EBSCO International is the international operations group of EBSCO Information Services (EIS). EIS provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, Massachusetts, USA, EIS employs more than 2,700 people worldwide. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

Your Opportunity:

As a Library Services Technical Co-Ordinator based in the UK, your primary responsibility will be to provide library workflow solutions designed to increase library efficiency, support the generation and maintenance of both customer e-book and print book purchases and other opportunities, and build customer loyalty. Support the European Operational, Technical and Customer Service teams in setting up and troubleshooting any customer based technical issues.

Is this role remote: Dependent on Candidate- Could be remote or Hybrid if successful candidate is close to our Didcot office in the UK

Contract Type: 12-18-month fixed term contract

What You'll do

• Provide Technical support to libraries through ongoing review of their workflows
• Support with Library management systems integration
• Support management in controlling the profitable set-up and onboarding of customers by closely evaluating shipping cycles, volumes, publisher portfolios and other profitability drivers
• Provide product support through development of new or improved products and services by remaining current on industry trends and competitors
• Evaluate workflow solutions to increase library efficiency where our services can help address customer needs
• Work closely with colleagues to provide customer product training and demonstrations

About You

• Able to work well in a team as well as independently
• Strong Microsoft Office skills, intermediate level in Excel
• Excellent Communication skills both verbally and written
• Excellent at building and maintaining customer relationships
• Strong analytical skills, with the ability to multitask and resolve problems
• Works well under pressure and to deadlines

What sets you apart

• Previous experience in a similar role preferable (librarian, library management, technical services)
• Good understanding of library management systems is desirable
• Strong work ethic with desire to achieve and maintain high standards
• Ability to grasp in-house systems quickly
• Second language is beneficial (French, Spanish, Italian or German)

Keywords : Didcot jobs

Closed Date : 2024-12-11