Customer Service Trainee

Job information Customer Service Trainee from the Company BURST DIGITAL LTD, this latest Customer Service Trainee job vacancy is located in the city Salford M NA. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Marketing field have been opened and published up to the specified time.

Job Description :

As a Customer Service Trainee, you’ll learn the ins and outs of customer care, problem-solving, and relationship-building. Under the guidance of our experienced team, you will handle various customer interactions and gain essential skills to support our clients with care and professionalism.

Responsibilities:

• Assist in answering customer inquiries via phone, email, and live chat
• Resolve customer issues and escalate complex cases to senior team members as needed
• Maintain accurate customer records and document interactions
• Learn and apply company policies, procedures, and best practices
• Contribute to a positive and collaborative team environment

Ideal Candidate:

• Strong communication and interpersonal skills
• Positive, customer-first attitude with a willingness to learn
• Detail-oriented and organized
• Ability to work well in a team environment

Job Type: Full-time

Pay: From £24,389.00 per year

Additional pay:

• Commission pay
• Performance bonus

Benefits:

• Company events
• Company pension
• On-site parking
• Paid volunteer time
• Transport links

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Salford, M3 5NA: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 31/10/2024