Job Description:

Job information Out of Hours Fleet Controller from the Company Fleet Service GB, this latest Out of Hours Fleet Controller job vacancy is located in the city Remote located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Logistics field have been opened and published up to the specified time.

Job Responsibility:

Job Title: Out of Hours Fleet Controller (Part-Time)

Location: You can work from home.Hours: Part-Time (Evenings, Weekends, and Public Holidays)

About Us:We are a leading provider of fleet management solutions, offering 24/7 support to our clients to ensure their vehicles remain on the road and fully operational. Our call centre plays a critical role in managing vehicle breakdowns, maintenance requests, and driver assistance, especially during out-of-hours periods.

Role Overview:We are looking for a motivated and customer-focused individual to join our out-of-hours support team. As a Fleet Controller, you will handle incoming calls from drivers and clients, ensuring that any issues are resolved promptly. This is a part-time role ideal for someone who can work flexible hours, including evenings, weekends, and public holidays. Set Saturday shift 12 pm to 6 pm

Key Responsibilities:

• Answering incoming calls from drivers and fleet operators regarding breakdowns, maintenance, or other vehicle-related issues.
• Handling calls and scheduling emergency jobs for our clients
• Coordinating emergency assistance, including arranging vehicle repairs and towing services.
• Liaising with service providers, garages, and suppliers to manage fleet maintenance and repairs.
• Updating systems and logs with accurate information and tracking the progress of each case.
• Escalating urgent issues when necessary to ensure prompt resolution.
• Providing high-quality customer service and maintaining a professional and empathetic approach in all interactions.

Key Requirements:

• Prior experience in a call centre or customer service role is preferred but not essential as full training will be given.
• Strong communication skills with the ability to handle challenging situations calmly and professionally.
• Ability to work independently and make quick decisions under pressure.
• Good problem-solving skills and attention to detail.
• Familiarity with fleet management, vehicle maintenance, or logistics (desirable but not required).
• Flexibility to work evenings, weekends, and public holidays.
• Computer literacy and experience using call centre systems or CRM software is a plus.

What We Offer:

• Competitive hourly rate.
• Flexible part-time hours with out-of-hours shifts.
• Comprehensive training and ongoing support.
• Friendly and dynamic work environment.
• Opportunities for career progression within the company.

If you are looking for a flexible part-time role and enjoy providing excellent customer service, we would love to hear from you!

How to Apply:Please send your CV and a brief cover letter explaining your interest in the role to [email/contact details

Job Types: Part-time, Permanent

Expected hours: No less than 10 per week

Additional pay:

• Yearly bonus

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee mentoring programme
• Free parking
• Life insurance
• On-site parking
• Profit sharing
• Referral programme
• Sick pay
• Work from home

Schedule:

• Day shift
• Every weekend

Experience:

• Customer service: 1 year (required)

Work Location: Remote

Reference ID: OOH fleet Controller

Keywords : Remote jobs
Closed Date : 2025-12-12