Job Description:

Job information Harris House Administrator from the Company Barnardo's, this latest Harris House Administrator job vacancy is located in the city Birmingham located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Administration field have been opened and published up to the specified time.

Job Responsibility:

Harris House is an intensive programme that offers family support to those identified to be in need by the Children with Disabilities service within Birmingham.

The service, commissioned by Birmingham Children's Trust, is designed to provide parents of children with disabilities the education, skills and abilities to improve family functioning.

A completed referral form and child assessment is sent by a social worker to Barnardo's Harris House service. There is a team of experienced project workers who will assess the individual needs of the family and work over a 6-9 month period to provide parent education and support.

Experience/Skills

• Proven office experience.
• Proven experience of using IT packages including word processing, spread sheets, databases, Windows applications.
• Experience of dealing with members of the public and other agencies.
• Well developed numeracy and literacy skills
• Substantial experience of IT systems including the use of word, Excel and database systems.
• Substantial experience of general office procedures.
• Substantial experience of data inputting, maintaining records
• Able to maintain strict confidentiality and work within data protection guidelines.
• Able to work effectively as a member of a team and on own initiative.
• Able to work in a thorough and systematic way, paying attention to detail.
• Able to communicate effectively with staff, young people and visitors.
• Able to deal with constant interruptions from visitors, staff and young people.
• Able to prioritise own workload and meet tight deadlines.

Main duties & responsibilities include:

• To maintain appropriate record systems (e.g. children's case files, family files, volunteer files, management and administrative records). Also to maintain the Procedure Guide, Staff Directory and Staff Notes as required.
• To assist in the production of regular statistics/returns/forms on a range of topics.
• To provide or assist in providing telephone and reception arrangements which are welcoming to service users/members of the public and other visitors. This involves applying sensitive listening skills and providing a calm influence, particularly where users are agitated, possibly angry and confused - and will require accurate feedback of any remarks or actions to appropriate, more senior, staff where the post holder has cause for concern.
• In the absence of the Administrator, to open and close the building, ensuring that all windows and doors are secured.
• To provide other general administrative support as designated by the Service/ Office Administrator and Children's Services Manager/Administrative manager/ other manager as appropriate.
• Overseeing bookings for meeting rooms and dealing with any queries that may arise
• Dealing with incoming phone calls/voicemails/emails and responding accordingly

• Annual Leave entitlement for full-time employees is 26 days per annum, increasing to 29 days per annum, after 5 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata.
• Option to purchase up to 5 additional days of annual leave (this is reviewed annually).
• Pension Scheme: Barnardo's offers a 4% or 6% matched contribution to our Group Personal Pension. For those that pay into the pension they will be provided with death in service cover of 4 times annual earnings.
• Enhanced maternity and adoption pay for eligible employees
• Fostering Leave: up to 52 weeks for new foster parents fostering on a long term basis and fostering pay for eligible employees.
• Employee Assistance Programme (EAP): is a health and wellbeing benefit available to Barnardo's employees. It offers access to a variety of confidential services including telephone and online counselling and legal and financial information services.
• Merlin Entertainments: big discounts available e.g. Alton Towers, Legoland
• Discount holidays and breaks with Haven, Butlins, Forest Holidays, Pontins and Warners at locations across the UK

There are more than 5000 discounts and deals to be found on our staff benefits platform

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band - this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

• T&C's apply based on contract

About Barnardo's We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process. Our basis and values

• Reference number: 20969
• Location: Birmingham Harris House
• Contract type: Permanent
• Hours: 15
• Salary:£23,751 - £24,651 FTE (£9,828 - £10,200 pro rata)
• Closing Date: 22 June 2025

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Benefits

Discounts at 100's of retailers Employee suggestion scheme Company pension Employee Assistance Programme Keywords : Birmingham jobs
Closed Date : 2025-08-14