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Employers

Senior Quality and Excellence Officer

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Job ID:

39055

Job Type:

Full Time

Category:

Senior

Educations:

GCSE
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Posted:

2024-11-18

Location:

Job Views:

10

Salari:

GBP £42,544.92 - £44,784.12 a year
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Job Description:

Job information Senior Quality and Excellence Officer from the Company Sanctuary Supported Living, this latest Senior Quality and Excellence Officer job vacancy is located in the city London located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Senior field have been opened and published up to the specified time.

Job Responsibility:

Location: London, London, GB, E14 0FZ Department: Health and Social Care (Management) Operation: Sanctuary Supported Living Closing Date: 07/07/2024 Salary: £42,544.92 - £44,784.12 / annum Requisition: 218641

Senior Quality and Excellence Officer

Covering a National remit (Ideally based in the East of England, London, South East or South West)

£42,544.92 per annum (rising to £44,784.12 per annum after 12 months subject to performance)

37.5 hours per week Monday to Friday, 9am - 5pm

Sanctuary Supported Living is delighted to be recruiting for a Senior Quality and Excellence Officer covering our National portfolio.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.

We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day.

And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

The role of Senior Quality Excellence Officer will include:

  • Manage and maintain quality team audits and the self-audit processes, using appropriate techniques, to ensure accurate assessment of service delivery and performance levels especially across SSL Young Persons Services.

  • Evaluate service delivery and performance of SSL services, recommending improvements to support the achievement of internal and external standards and the continuous improvement agenda, including liaising with working groups to disseminate good practice.

  • Develop and implement suitable professional standards in collaboration with the quality team, and make sure that all policies, processes, and legal requirements are followed to maintain compliance.

  • Develop and maintaining the highest standards of safeguarding and wellness processes, ensuring compliance in all areas of regulated activity, including meeting the Ofsted fundamental standards for quality and safety.

  • Support the development of action plans, in accordance with review outcomes and good practice, to assist the Group to improve service delivery and performance.

  • Prepare reports and present information detailing the outcome of audits and reviews, to support decision making, business planning and compliance with regulatory requirements.

  • Support local teams and Registered Service Mangers to prepare for inspections to ensure compliance with relevant inspection and regulatory requirements.

  • Advise employees and managers on self assessment processes to enable compliance with inspection and regulatory requirements. Develop good practice groups and processes to horizon scan the sector to enhance service delivery.

  • To monitor and collate management information to support continuous improvement, mitigate risk and develop the strategic planning for the service.

Skills and Experience:

  • Recent experience of undertaking a similar role in young people or children services

  • Knowledge of current housing legislation and Ofsted Supported Housing Regulatory Framework

  • Ability to work to deadlines and prioritise work loads

  • Proven experience of managing projects with strong project management skills

  • Proven experience of assessing quality of service delivery/processes

  • Knowledge of Ofsted inspection and compliance requirements

  • Knowledge of the Children Act & Children's Homes Regulations, Child Protection and Safeguarding.

  • NVQ or Diploma Level 5 in Leadership & Management or equivalent (Ideally)

  • Proven experience of writing complex reports

  • Proven experience of working collaboratively with internal stakeholders and supporting services to develop good practice principles

  • A driving licence is an essential requirement for this role as you will be required to travel frequently to our services. This is a national role, and the role will be homebased.

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you:

  • At least 25 days paid holiday, rising to 30 days after 5 years service (plus public holidays)
  • A pension scheme with employer contributions
  • A variety of online discounts and rewards from major retailers
  • Health and well-being plans
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working

Job reference: 218641

Closing Date: 7 July 2024

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application..

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Keywords : London jobs

Closed Date : 2024-12-18

Company Info

Sanctuary Supported Living

Swindon SN, United Kingdom

Company Profile