Job Description:

Job information IT Weekend Support Administrator from the Company AXA Partners, this latest IT Weekend Support Administrator job vacancy is located in the city Redhill located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this IT field have been opened and published up to the specified time.

Job Responsibility:

Here at AXA, we give our customers and our people the confidence to progress. We're changing the way the world thinks about insurance, so come and shape the future of our business together. We're a team of technical experts, with diverse skills, experiences and backgrounds. We're the glue that ensures best practice and shared learning is applied across all of our business areas, giving our colleagues the confidence to grow and progress.

AXA Partners are searching for an IT Service Desk Administrator to join our IT team based in Redhill on a twelve month, fixed term hybrid contract. This role attracts a base salary up to 21k depending on experience. The role of IT Service Desk Weekend Administrator will be to support the business by resolving L1 incidents on weekends and bank holidays, and support the Service Desk with administrative tasks and basic hardware management. The role is hybrid, based partially in the Redhill office and at home. This role reports to the IT Service Manager and has no direct reports. This role is being offered on a fixed term contract for 12 months, on a part-time basis - 21 hours/week (weekends + 1 weekday or 2x0.5 weekdays).

Individual responsibilities/tasks/ Key Result areas

• Answer phone calls from the business, and register tickets in the internal ticketing system (Service Now based)
• Troubleshoot and resolve L1 incidents
• Support senior engineers on-call with sending communication to the business if there is a major incident
• Support joiners-movers-leavers process by administering employee access in group directory
• Image laptops

The role will be positioned in the IT Support department consisting of the below teams:

• IT Service Desk
• Support & Maintenance Team
• Solutions Delivery team

Your Profile

• Experience working with Active Directory
• Good troubleshooting skills
• Knowledge of Windows 10
• Customer service skills
• Fluency in English (both written and verbal)
• Ability to work independently
• Attention to detail, accuracy in administration and record keeping

About AXA AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention. Our mission: Empower people to live a better life. Our values: Customer First, Courage, Integrity and One AXA. About the Entity AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection. AXA Partners' role is also to implement innovative solutions emerging from the AXA Innovation unit. Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters. AXA Partners is committed, with equal skills, to diversity & inclusion. Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract). Learn more about the Reforest Program here. What We Offer By joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise & diversity. Our focus is on accelerating the development of everyone's skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth. Additionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary. #LI-UK

Keywords : Redhill jobs

Closed Date : 2025-03-02