Job Description:

Job information Call Center Manager from the Company Selteq Ltd, this latest Call Center Manager job vacancy is located in the city London located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in this Call field have been opened and published up to the specified time.

Job Responsibility:

Selteq is a global IT and marketing consultancy firm with a presence in North America, Middle East, Asia, Europe and London. Started in 2018 with a mission to build the best digital experiences for our clients.

Join us on our journey to becoming the leading marketing agency at the forefront of digital innovation.

We are looking for an experienced marketing manager to join our team. Are you ready to roll up your sleeves, take the lead and make an impact?

Role Description

This is a full-time on-site role for a Customer Service Officer based in UK. As a Customer Service Officer, your day-to-day tasks will involve:

• Providing excellent customer support
• Ensuring customer satisfaction
• Delivering a positive customer experience
• Responsible for addressing customer inquiries
• Resolving issues and maintaining a high level of professionalism in all customer interactions.
• Sales experience is a must as well

Qualifications & Requirements

• Degree or certification in customer service or a related field is a plus
• Interpersonal Skills, Customer Satisfaction, and Customer Support
• Customer Service and Customer Experience
• Excellent communication and problem-solving skills
• Ability to handle challenging situations with empathy
• Patience and resilience to handle customer complaints
• Attention to detail and ability to multitask
• Proficiency in using customer service software and systems
• Previous experience in a customer service role is preferred
• Atleast 2-3 years of customer service and call center experience

What's in it for you?

We're a friendly, mission-driven bunch that values inclusion, learning and development, and transparency. Check out our benefits:

A competitive salary

Generous annual bonus

25 days holiday + public holidays

If you think you got what it takes then Apply

Job Type: Full-time

Pay: £45,000.00-£50,000.00 per year

Benefits:

• Company pension

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Performance bonus

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's (preferred)

Experience:

• Call Centre: 6 years (preferred)
• Supervising Call Centre Operations: 5 years (preferred)

Work Location: In person

Keywords : London jobs

Closed Date : 2025-03-06