Job Description:

Job information Graduate Workspace Support Assistant from the Company Leicester City Council, this latest Graduate Workspace Support Assistant job vacancy is located in the city Leicester located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Graduate field have been opened and published up to the specified time.

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Job details

Job reference REQ3737 Date posted 04/06/2024 Application closing date 16/06/2024 Location DOCK (Leicester Innovation Workshop) Salary £23,000 - £23,893 per year Package Total benefit value (includes pension contribution and full holiday entitlement) £32,578 Contractual hours 37 Basis Full time Job category/type Early Careers, apprentices and graduates Attachments Job Specification - 2024-06-04T113518.286.pdf

Graduate Workspace Support Assistant

Job description

Full Time / 37 hours Per Week / Fixed Term for 12 Months

Join us to work in a dynamic workspace and deliver great customer service.

This is a unique opportunity to use your customer service skills in an environment where no two days are the same. We run buildings which have varied sized offices which are let to exciting small businesses. Our friendly team provides outstanding service and creates a supportive environment for our customers which enables them to focus on their businesses.

Dock is a vibrant workspace building for tech businesses based at Pioneer Park. We have 70 offices/commercial spaces across 2 buildings, these are individually leased to over 40 innovative businesses who are then our customers. We also have a busy meeting room business. We currently have Dock 1 & 2, and are in the process of opening Dock 3, 4 and 5.

Gresham Works is an exciting workspace in the centre of Leicester where there are a combination of offices, co-working spaces, and meeting rooms. Our customers who are based here are mostly in the professional services sector.

Working under the guidance of the Operations Manager, you'll support the general admin and reception of the building as well as oversee the meeting room facilities, ensuring service standards are always maintained. You'll either work at Dock, Gresham Works or sometimes between both.

The working hours will be between 8am and 6pm Monday to Friday on a rota basis. Occasionally you may be required to work out of normal office hours.

What you'll be doing

You'll set up meeting rooms with IT equipment and refreshments, greeting tenants and visitors, stocking tenants' kitchens and maintaining coffee machines, sorting post, answering enquiries both in person and by email, ordering stock and processing invoices and general financial reports. On occasions you'll be required to carry out remedial cleaning and you'll willingly assist the team with other duties as and when needed.

You'll also have an opportunity to learn more specific subjects on a rota basis for areas such as planning and running tenant and external events, planning, and updating social media, financial administration and reports specific project work. This will provide variety to the role and allow you to develop skills in different areas whilst being supported by the rest of the team.

What you'll need

Passionate about working in a front of house role providing excellent customer service, you'll have good IT skills to be able to use our systems effectively. With strong communication skills and the ability to relate to people, you'll deliver the reception and information services ensuring the needs of the tenants and customers are met. Your attention to detail will be second to none and with a proactive approach you'll provide creative solutions to how the service could be improved. With good organisation skills, the ability to work under pressure and a flexible approach, you'll be able to prioritise tasks.

What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from several flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator.

Join us

We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the ‘our approach to recruitment' page.

For a chat about this post, please contact Oliver Barnes, on 0116 454 6679 or email oliver.barnes@leicester.gov.uk

Interview/Assessments will take place on Monday 1st July and/or Tuesday 2nd July 2024

Keywords : Leicester jobs

Closed Date : 2024-12-20