Job Description:

Job information Estates Services Officer from the Company Midland Heart, this latest Estates Services Officer job vacancy is located in the city Birmingham located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Estates field have been opened and published up to the specified time.

Job Responsibility:

The Role

We have an exciting opportunity for a driven person to join us as an Estates Services Officer. This is a fantastic chance to join a well established, experienced team and develop your skillset in Housing.

We are also proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Please note, this is a Fixed-Term Contract for a period of 12 Months.

Your role will be to support the delivery of effective contract management and quality estate management services, ensuring neighbourhoods and the environment our customers live within remain safe, secure and free from hazards.

Your day-to-day responsibilities will include:

• Manage third party agents and suppliers across general needs and leaseholder services, in line with the organisations policies, procedures and professional standards.
• Ensure third party agents and suppliers provide cost effective services, and we accurately budget and pass on charges to customers.
• Lead on the negotiation of new contract terms and conditions, and/ or source new suppliers where we are in dispute with suppliers, or we need to initiate a new service.
• Oversee the day-to-day operations of estate services administration, ensuring all work is carried out to the highest standards, meeting timescales, KPI's and standards set in Service Level Agreements.

Our Ideal Candidate? You'll have experience of working in a customer service and / or housing management setting, with a proven focus on delivering an excellent customer experience, in-line with housing and other relevant legislation. Prioritising a busy workload is key in this role so you'll have excellent organisational skills. In addition, you'll have a high level of written and verbal communication skills and interpersonal skills. You'll be required to travel, either holding a driving licence or evidence of the ability to travel throughout the area of operation.

What's on offer? We have a whole host of benefits which can be taken advantage of by our employees - these include access to healthcare benefits such as Medicash, up to 8% matched pension contributions and access to our Brilliant Benefits portal which will bring you discounts on your shopping! To find out more, please click here.

Who are Midland Heart? We're a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.

Interested? Please click "Candidate Information" below for a full Role Profile. Applying is easy - simply register on our candidate portal and submit a CV and answer the 2 role specific questions explaining how your experience and skills meet the requirements of the role.

Application for this role close at midnight on Tuesday 18th June and asessments are due to take place on the Wednesday 26th June. Suitable applicants may be invited in for interview and appointed prior to the closing date. We therefore reserve the right to cease recruitment actiivity for this role at any stage.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

Keywords : Birmingham jobs

Closed Date : 2025-03-14