Job Description:

Job information Compliance Officer from the Company Cambridge University Press & Assessment, this latest Compliance Officer job vacancy is located in the city Hybrid work in Cambridge located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Compliance field have been opened and published up to the specified time.

Job Responsibility:

Salary:£24,300 - £30,600 Location: Cambridge Country: UK Business Unit: Education Vacancy Type: Permanent Closing Date: 1 September 2024

Meet the recruiter

Stephanie Pass stephanie.pass@cambridge.org

Salary: £24,300 - £30,600

Location: Cambridge or Coventry/Hybrid

Contract: Permanent, Full Time (35 hours per week)

A chance to develop a career within the compliance department of a leader in the educational sector, actively making a difference to our learners around the world.

This is an exciting opportunity for a Compliance Officer to join a passionate, fast-paced compliance environment providing world class support to our millions of customers and qualifications around the world.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About the role

This is a varied and interesting role to support the Compliance Team helping to maintain and build public, customer and regulatory confidence in OCR's assessments and processes by expertly triaging and leading the administrative processing of malpractice cases, appeals, complaints and other compliance processes. This is to ensure we provide high levels of customer service, maintain the integrity of our qualifications and remain compliant with statutory and regulatory requirements.

This role will give you a unique insight into all aspects of OCR's work. As a Compliance Officer you will:

• manage the high volumes of process related communication with our customers and other teams in OCR including managing mailboxes and taking phone calls.
• provide advice and guidance to customers and internal stakeholders on malpractice, appeals, complaints and other compliance cases.
• appropriately prioritise, escalate and assign ownership of cases to OCR senior managers and officers.
• ensure deadlines and turnaround times are met
• ensure key records and documentation are up to date for Business Continuity
• train and provide on-going support to OCR and temporary staff working on or with involvement in malpractice, appeals and complaints processes.
• assist in the processing of appeals.
• log safeguarding cases and support the referral of decisions to Designated Safeguarding Leads in centres.

About you

As our next Compliance Officer, you are an excellent communicator with a can-do attitude. You are highly organised with the ability to juggle multiple tasks. In addition, you enjoy working both independently and in a team.

To be successful in this role, you will have:

• great communication skills with excellent spelling, punctuation, and grammar
• the ability to quickly learn new software and systems and experience of working with all Microsoft Office programmes
• the ability to manage yourself and your workload effectively whilst working accurately to meet tight deadlines.
• a strong customer focus and be enthusiastic about improving OCR's customer service.
• resilience, the work of the team involves dealing with some sensitive cases
• experience of working in a regulated environment
• experience working in a busy office of a large organisation.

If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes

We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.

Ready to pursue your potential? Apply now.

We review applications on an ongoing basis, with a closing date for all applications being Sunday 1st September 2024 and interviews are scheduled to take place on the week commencing Monday 16th September 2024.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

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Keywords : Cambridge jobs

Closed Date : 2025-02-19