Job Description:

Job information Centre Assistant from the Company Ruby's, this latest Centre Assistant job vacancy is located in the city Congleton located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Centre field have been opened and published up to the specified time.

Job Responsibility:

Ruby's is a charity based in Cheshire East. We have over 12 years' experience of supporting children with special educational needs and disabilities (SEND), and their families and carers. We are passionate about what we do. Through our services we support and encourage families to thrive in their own unique way. We run a busy timetable of sessions at our centre in Congleton. Due to post holder retirement we are now looking a Centre Assistant who shares our passion for supporting children, their families, and carers, and who will be enthusiastic about providing a high-quality cafe provision.

Job Title: Centre Assistant

Responsible to: Senior Management TeamHours: 30 hours per week to include one Saturday per month (this may occasionally be a Sunday or an evening). Starting hours expected to be Monday 8.30am-4.30pm (until 6.30pm once a month), Tuesday, Thursday & Friday between 8.30am-4.30pmContract: Fixed term subject to satisfactory probationary periodSalary: inline with the National Living wage

DBS Check required: Enhanced with Barring List updateQualifications: Level 2 food hygiene, customer service, first aid, safeguarding (or willingness to complete)Experience: Minimum of 3 years' experience in a similar role is preferred

The sensitive support that we provide at Ruby's requires a caring environment, and to help us to uphold this we have created a set of values that underpin everything that we do.

These are:

Kindness - we treat others and ourselves with dignity and care

Accountability - we understand our roles and responsibilities and deliver on expectations

Inclusivity - we are welcoming and fair

Creativity - we want to inspire and be inspired

Job Purpose

1. The post holder will provide support to the senior management team with the day to day running of the centre, the café, and its facilities as directed

2. The post holder will support volunteers with roles within the centre to ensure they gain confidence and enhance life skills as directed by the volunteer facilitator and SMT.

Summary of Key Duties & Responsibilities:

General Task

· Fulfil your duties within the job description and contract

· Ensure that all Ruby's Fund policies, procedures and values are always upheld

· Always represent Ruby's in a professional manner

· Support the SMT & Café Supervisor with the general day to day running and maintenance of the centre & facilities as directed.

• To report back to the SMT or Café Supervisor as required with the information relating to quality of provision and anything else which may compromise the provision, nature, and values of Ruby's
• Primary keyholder for the centre as required
• Have a good understanding of health & safety in the centre and for the maintenance of the building and equipment to ensure staff, volunteer, and centre user safety (first aid & safeguarding).
• Reception duties - till, sales, phone calls, signposting using website
• To assist with the monitoring of café stock to include ordering as directed by the Cafe Supervisor and stocktaking as directed by CEO, SMT or Café Supervisor.

NB. This role does not permit transactions which require online payments.

• Shop support, including stock management, sales monitoring, and completion of gift aid spreadsheet as directed.
• Assist with timetable planning if required
• Assist with data collection via customer satisfaction surveys as directed

· Support the CEO & fundraising team with events at the centre as required

• Contribute to the agreed high standards of hygiene and cleanliness at the centre under the supervision of the CEO, SMT & Café Supervisor
• Provide cover in the Café as required
• To undertake such other duties and responsibilities of an equivalent nature as may be determined from time-to-time by the CEO, SMT or Café Supervisor.

Administration

· Fulfil personnel training.

· Support the CEO, SMT & Café Supervisor with data gathering and reporting

· Support the CEO & SMT to ensure all centre sessions are prepared in advance of the session

· Promote services and session on display boards when on reception

• Follow all relevant Acts including the Equality Act 2010 and GDPR that relate to data management

Health and Safety

· Have a good understanding of Health and Safety in the workplace

• Contribute to the efficient upkeep and maintenance of the café, soft play, sensory garden, and toilets including stock and equipment, furnishings, and fittings

· Ensure that all policies and procedures are always followed

· Ensure food safety laws are always adhered to

· Be responsible for Health and Safety in the workplace as required

· A weekly fire alarm check is performed, and equipment is checked and documented by each team on a rota basis

Safeguarding

· Be part of the Ruby's team that is responsible for the safeguarding of centre users at all times

· Ensure that all policies and procedures are implemented and always followed

Staff

· Support all members of the centre and café teams in their day-to-day duties

· Attend and contribute to regular staff meetings

· Encourage and support other staff so they feel motivated and want to do their best

Volunteers

· Follow volunteers training plans to help support them fulfilling their duties within their role descriptions

· Support the volunteers in their training for their posts so they feel supported and skilled to fulfil their duties within their role descriptions

Person specification:

· Professional with professional boundaries, reliable, positive, and proactive

· Be organised with good time management skills

· Committed to developing own skills, knowledge, and behaviours

· Be approachable, kind, and helpful to all centre users

· Ideally, experienced in supporting children, young people, and families especially children with SEND

· The willingness and ability to engage with children, young people, and parents to build rapport

• Has recently completed safeguarding training or willingness to undertake
• Has recently completed basic food hygiene level 2 or willingness to undertake
• Has recently completed first aid in the workplace or willingness to undertake
• Understanding of health and safety and risk assessments

· Good IT skills

· The willingness and ability to work flexibly and outside of normal office hours if required

· Ability to organize, plan and undertake own work, including appropriate record keeping

· Ability to be flexible, responsive and adapt practice to meet the individual needs of young people and their families

· Understanding of Equality and Diversity and the commitment to meet the individual needs of children and families

· A commitment to the wider work of Ruby's Fund and promotion of all services

· The shared values of Ruby's and be willing and able to uphold them in any activities related to Ruby's

· Be approachable to staff, volunteers making sure they feel valued and empowered

· Have the skills to work as part of a team following Ruby's values

· Be willing to complete any training courses that are required for this post

Job Type: Part-time

Pay: £7.55-£12.21 per hour

Expected hours: 30 per week

Benefits:

• Company pension
• Discounted or free food
• Transport links

Schedule:

• Monday to Friday
• Weekend availability

Education:

• GCSE or equivalent (required)

Experience:

• Customer service: 3 years (required)
• Hospitality: 2 years (required)

Language:

• English (required)

Work Location: In person

Application deadline: 04/04/2025Reference ID: CA0423Expected start date: 05/05/2025

Keywords : Congleton jobs

Closed Date : 2025-04-17