Job Description:

Job information MOJ Credit Hire File Handler from the Company Keoghs, this latest MOJ Credit Hire File Handler job vacancy is located in the city Hybrid work in Bolton located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this MOJ field have been opened and published up to the specified time.

Job Responsibility:

This is a unique opportunity to join a market leading team who deal with credit hire claims in the MOJ & OIC portal. The purpose of the role is to handle a caseload of portal claims from initial notification and be responsible for assessing liability, personal injury and credit hire with the aim to achieving the best settlement outcome for our client's whilst adopting a tactical and strategic approach against a specific opponent.

Key Accountabilities

The File Handler will handle a case load of portal claims. In addition, they will also handle liability disputed claims on a pre-litigation basis that subsequently drop from the portal. They will perform specific delegated tasks within a supervised environment.

Making initial investigations and liaising with the Insured, Insurer and Third Party solicitors as to liability and making an appropriate assessment.

Undertake discussions and negotiations with Insured, Insurer and Third Party Solicitors to pursue the rapid and appropriate settlement of cases and the apportionment of costs

If relevant, drafting Court documentation and instructing Counsel as appropriate

Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making

Dealing with correspondence and telephone calls

Undertaking periodic reviews of files in line with Client requirements

Meeting agreed performance targets

Ensuring files are kept within ISO 9001 guidelines

Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested

To ensure compliance with the SRA Standards and regulations

Adhere to the Keoghs Values

Working Hours 35 hours per week worked 9am and 5pm Mondays to Fridays inclusive with 1 hour for lunch. This is a hybrid role working 1 day in the office and 4 days from home.

Experience, Skills and Qualifications

Credit hire experience either defendant (preferable) or claimant

Previous experience of handling own caseload

Good standard of education - 3 GCSE's grade C or above or equivalent including Maths & English as a minimum.

Good telephone negotiation skills

Have an understanding of portal process

Ability to use own initiative and make decisions

Ability to work as part of a team

Ability to plan and prioritise workloads and remain calm under pressure, whilst complying with deadlines

Excellent listening and verbal communication skills

Excellent client care skills

Ability to analyse data to inform strategy

Proficient in Microsoft office

Desirable

Knowledge / experience of the MOJ process

Knowledge / experience of handling liability disputes

Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do; Keoghs values We are connected We are Dynamic We are Innovative We succeed together

Contract Type

Permanent

Area

Credit Hire and Recoveries

Sub Area

Complex Credit Hire

Office

Bolton - Parklands

Closing Date

06 Jun 2024

Keywords : Bolton jobs

Closed Date : 2024-12-11