Job Description:

Job information Operation Coordinator (Key Accounts) from the Company B&H Worldwide Ltd, this latest Operation Coordinator (Key Accounts) job vacancy is located in the city Harmondsworth located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in this Operation field have been opened and published up to the specified time.

Job Responsibility:

Job Title: Operation Coordinator (Key Accounts) Location: LHR Conditions: Full time Monday - Friday

Working at B&H Worldwide you will have the opportunity to grow your career supported by an award-winning team and industry leading systems and processes. At B&H we are fully committed to rewarding dedication and success and supporting staff to achieve their full potential.

Main Role Accountabilities

• Compliance: Ensuring Import & Export processes are completed in compliance with AEO regulations and procedures
• Operations: Working within the Import & Export Operations team, to complete shipments from start to finish ensuring excellent customer service at all times.
• Key Accounts: providing outstanding customer service and solutions for our top customers.
• Profitability: Review and identify areas to maximise profitability by proactive file management.
• Customer Focus: Maintain and develop customer relationships alongside customer solutions and any other relevant departments.
• Measurement: To follow B&H Worldwide company Processes and Standard operating procedures ensuring company KPIs are met and proactively manage operational files through agreed KPIs.
• Accounting: Ensuring all billing is carried out within a timely fashion monitoring and ensuring correct input of purchase costs into the system enabling accurate billing and profit reporting.
• Quotations: Ensure quotations are responded to in a timely fashion dependent on customer requirements.
• Personal Compliance: Be aware and adhere to standards expected in respect of the job, attendance, time keeping and behaviour and the standards set out in the handbook and the HR Policy Manual.
• Personal Development: Ensure all mandatory training is completed within the required time frames and refresher courses are completed are completed prior to expiry date and highlight any areas or needs for training with line manager.

Personal Attributes

This role needs to be underpinned by excellent customer service skills. You will have excellent attention to detail and enjoy working in a face paced environment.

Key Skills and Attributes

• The ability to work pro-actively using own initiative.
• Proven communication skills, both written and verbal.
• Previous experience dealing with a varied customer base
• Capacity to build strong relationships.
• Ability to consider several possible options and decide on most appropriate method.
• IT skills to an appropriate level.
• Excellent process and planning skills.
• Strong commercial awareness, understands impact of actions.

Qualifications and Experience

• Import or Export Experience.
• Proven industry experience.
• Solid background in UK Customs law and procedures.
• Sound knowledge of Word, PowerPoint, Excel.
• Project management software an advantage.
• Dangerous Goods Compliant an advantage.

Company Benefits

• On-site parking
• Store discounts
• Free beverages and fruit for all employees
• Private Medical Insurance
• Company pension
• Company events

About B&H Worldwide

The Global Institute of Logistics has named B&H Worldwide as the worlds Best in Class Global Aerospace Logistics Company. As the benchmark independent freight forwarder in the global aerospace logistics space, our vision is to be the most respected, valued, passionate and entrusted leader in global aerospace logistics. We aim to provide our employees with a rewarding, safe and empowered environment that fosters high standards. Working at B&H Worldwide you will have the opportunity to grow your career supported by an award-winning team and industry leading systems and processes. At B&H we are fully committed to rewarding dedication and success and supporting staff to achieve their full potential.

Keywords : Harmondsworth jobs

Closed Date : 2025-03-07