Job Description:

Job information COUNCIL TAX RECOVERY TEAM LEADER from the Company London Borough of Hillingdon, this latest COUNCIL TAX RECOVERY TEAM LEADER job vacancy is located in the city London UB located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in this COUNCIL field have been opened and published up to the specified time.

Job Responsibility:

Job number FIN00193 Location Civic Centre, High Street Uxbridge, Middlesex, London, UB8 1UW Directorate Finance Job Type Strategic Operational Finance Contract Type Permanent Working Hours 36 Closing date 07 June 2024 Salary range £39,951.00 - £44,019.00 per year

About us

At Hillingdon we're proud of our commitment of ‘Putting our residents first', ensuring they're at the heart of everything we do! We want to attract talented individuals like yourself who share our aspirations for the borough and can support us to deliver exceptional services for Hillingdon.

With an ambitious strategy we pride ourselves on delivering services that improve the lives of all our residents, businesses, and partners. Embarking on a journey of continuous improvement, we've set an agenda to ensure the provision of; safer communities, a thriving local economy, a greener more sustainable environment, whilst increasing our digital capabilities.

Working at London's second largest borough can be tough, particularly with government reforms, budget restrictions, and political attention - but it's enough to keep us busy and ensures no two days are the same!

What does a COUNCIL TAX RECOVERY TEAM LEADER do at Hillingdon?

An exciting opportunity has arisen to join our Revenues & Benefits Service within the Council Tax Recovery Team in providing a proactive and forward thinking debt recovery service. With a focus on digital we are looking for someone to assist take the debt recovery team to the next level. The role includes collection and recovery of Council Tax and Non Domestic Rates in accordance with statutory and discretionary provisions in a timely and accurate manner.

You will be instrumental in driving forward key priorities for council tax and business rates recovery. You will have the responsibility for the management of your own team, working with them to achieve their targets through a range of support, encouragement, motivation and monitoring. Helping them to keep developing their skills and therefore remain engaged with the Service's overall performance. The role has a particular focus on high level recovery including bankruptcy/committal action/charging orders, which the applicant will lead on.

You will be an enthusiastic, self-motivated and organised person with excellent communication skills and the ability to work to tight timescales in a busy team. Experience in a debt recovery environment, having taking action in Magistrates Court for liability orders and committal's. Knowledge of council tax and business rates legislation is essential.

A strong and effective communicator, you will be responsible for providing effective leadership and line management. You will be responsible for staff training, drafting and maintaining procedures/guidance.

The work will be challenging, and you will need to be well organised and able to prioritise and delegate when appropriate to do so.

The ability to work under pressure will be an essential part of your daily routine as you will be dealing with sensitive and highly confidential information in a busy office environment. You must be proficient in using the various benefit related IT systems and the Microsoft 365 suite.

You will be expected to support, develop and implement initiatives and lead on regular team meetings and complete projects for the benefit of the service under the direction of the Council Tax Recovery Manager.

About you

As a candidate for Council Tax Recovery Team Leader, you will need to have excellent communication skills with the ability to communicate clearly with team members, customers and other stakeholders both verbally and in writing using tact and diplomacy to help maintain a professional image of the Revenues & Benefits service.

You will also need to have good interpersonal skills, able to work collaboratively and build good relationships with your fellow Team Leaders, your team and other stakeholders.

It is important that you able to always present yourself in a professional manner having the awareness that you are representing the Revenues & Benefits service and the Council.

You will be very organised and efficient, able to set and follow procedures. You will be very flexible with your time and your thinking to solve problems and deliver a high standard of service to Hillingdon residents.

You will have sound knowledge of relevant legislation and the ability to interpret this and communicate it effectively to non-technical people.

You will be self-motivated, proactive and able to use your own initiative. You will be adaptable and keen to implement changes within the service.

You will be educated to A level standard and have IRRV Technician or equivalent, plus experience of managing a team is essential.

What we offer

We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development. Here's a comprehensive overview of the fantastic benefits we provide: Work Life Balance

• Flexible Working Hours - We recognise the importance of flexibility in managing your work and personal life.
• 36 Hour Week - Enjoy a standard 36-hour workweek for all full time staff.
• Generous Holiday Entitlement - You will receive a minimum of 26 days annual leave each year, in addition to bank holidays. This entitlement increases to a maximum 37 days after 10 years of service.

Health & Wellbeing

• Hillingdon Sport Leisure - Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
• Cycle Purchase Scheme - Promote eco-friendly commuting with our cycle purchase scheme.
• Discount on Golf Fees - Enjoy up to 30% discounts on green fees at council owned golf courses.
• Financial Benefits - Secure your future with access to the Local Government Pension Scheme and membership to the Credit Union
• Vivup Benefits - Access a variety of offers and discounts through our Vivup Benefits.
• Eye Care - We contribute towards eye tests and lenses for Display Screen Equipment
• Mental Health Support - Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues.
• Support and Counselling Services - Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.

Commute with Ease

• Travel Support - Make your daily commute easier with our season ticket loans and free car parking. We also provide bicycle parking, lockers, and showers at the Civic Centre.

Equity, Diversity and Equality Statement

At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. We value the unique perspectives and experiences of all individuals, and we believe that our workforce should reflect the diversity of the communities we serve.

We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities. We recognise the value of a diverse workforce and encourage applications from candidates from underrepresented groups.

Join us in building a workplace where diversity is not only embraced but also celebrated, and where every individual has the opportunity to thrive and contribute meaningfully to our organisation's success.

Additional Information We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS check as well as other employment clearances. Due to an expected high volume of applications, we could close this role early, we therefore recommend you apply as soon as possible to avoid disappointment.

Keywords : London jobs

Closed Date : 2024-12-13