Job Description:

Job information Technical Customer Service Specialist (M/F/D) from the Company Avantor, this latest Technical Customer Service Specialist (M/F/D) job vacancy is located in the city Hybrid work in Lutterworth located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in this Technical field have been opened and published up to the specified time.

Job Responsibility:

The Opportunity: Avantor is looking for a detail-oriented Technical Customer Service Specialist to manage the quotations within the Technical department, assist in checking pricing & sourcing products within challenging response times. Answer routine questions and solve issues from internal & external customers & suppliers. This role will be a hybrid role, based out of our Lutterworth, UK site, 2 days a week. The ideal candidate will have strong scientific background, outstanding communication skills, high attention to detail and organisation skills. The successful Technical Customer Service Specialist will work closely with the sales team. If you are passionate about providing the highest level of customer service and want to be part of a team that solves the world's most complex challenges - let's talk! The team The Technical Customer Service Specialist will be part of a wider Team of 8. What we're looking for

• Experience: At least 1-3 years experience in a scientific customer service / sales / technical quotations role.
• Knowledge of lab equipment.
• Education: High school diploma required; Bachelor's degree in science related field a plus,
• Strong interpersonal, communication, organisational and team working skills.

• Ability to work and collaborate with senior leadership across a variety of functions.
• Collaboration tool: Good IT skills (MS Office including Excel, CRM & SAP would be beneficial).

How you will thrive and create an impact

• Producing technically specific quotations for capital equipment including servicing and whole life costing information if required.
• Qualifying calls on a technical and commercial level from customers who phone in for a quotation and general enquiries.
• Provide Technical knowledge and support for Customers, Capital Equipment Specialists and Account Managers.
• Investigate any queries on quotations, equipment leads time and delivery specifications.
• Implement project work and business reports in a timely manner when required.
• Establish relationships with suppliers to ensure support for business growth.
• To work with the field-based teams to help drive sales activity and business growth for capital equipment.
• Attend customer visits with Capital Equipment Specialist & Sales conferences when required.
• Support health and safety in the workplace.
• Ensure all business is transacted within the parameters of the Avantor policy and procedures

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Privacy Policy: We will use the personal information that you have submitted to us in order to consider your application for the relevant role. Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests. 3rd Party Non-Solicitation Policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Keywords : Lutterworth jobs

Closed Date : 2025-02-02