Employers

Meter Reading Scheduler

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Job ID:

51151

Job Type:

Full Time

Category:

Engineering

Educations:

GCSE
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Posted:

2025-10-20

Location:

Job Views:

47

Salari:

GBP £28,756
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Job Description:

Job information Meter Reading Scheduler from the Company United Utilities, this latest Meter Reading Scheduler job vacancy is located in the city Warrington located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Engineering field have been opened and published up to the specified time.

Job Responsibility:

We have a great development opportunity for a Meter Reading Scheduler. You will schedule/jeopardy manage appointed and non-appointed meter reads across the whole of the North West. This will include physical and passive meter reading for Domestic and Non-Household reads and appointment management for off-cycle reads and supply checks.

Job Accountabilities

  • Ownership of schedule for all meter reading and related activity both cyclic and off cycle
  • Schedule and manage jeopardy for planned and reactive work to ensure all reading activity is undertaken to agreed read windows and off cycle activity including appointments are met
  • Manage the schedule in line with the scheduling core principles
  • Monitor and manage appointments to ensure GSS failures are avoided and customer satisfaction is achieved
  • Liaison with field Team managers establish a strong working relationship to ensure scheduling and resourcing are optimised to support the efficient delivery
  • Identify opportunities to improve performance
  • Preserve flexibility across areas
  • Maintain a deliverable schedule escalating issues as appropriate to ensure management and customers (internal and external) are informed and scheduled activity is achieved
  • Develop an excellent understanding of the Temetra Meter Data Management System and its tools to support scheduling activity

Knowledge and Skills

  • Educated to at least GCSE level (including ‘C' or above passes in English and Mathematics)
  • Demonstrate knowledge of regulatory customer service standards
  • Demonstrate knowledge of operational planning and management of activities
  • Sound knowledge of the escalation process
  • Possess knowledge of the relationship between meter reading / estimating / billing areas
  • Excellent communication skills, ability to dynamically re-plan in a live environment and communicate changes
  • A high degree of social skills for working in a customer orientated environment.
  • Previous customer contact experience (face to face, phone or internal customers)
  • Develop a high level of competence in the use of Temetra and its scheduling tools
Keywords : Warrington jobs
Closed Date : 2025-11-19
Company Info

United Utilities

Preston PR, United Kingdom

Company Profile


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