Job Description:

Job information Receptionist / Care Navigator from the Company PrimaryCareCareers, this latest Receptionist / Care Navigator job vacancy is located in the city Benfleet SS EA located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Receptionist field have been opened and published up to the specified time.

Job Responsibility:

About the Role

Rushbottom Lane Surgery has an opportunity for 2 enthusiastic and proactive receptionists to join our team on a part-time basis - one is for 20 hours per week and the other 14 hours per week.

The receptionist plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone. The main responsibilities of the role include:

• Greeting and directing all patients.
• Making appointments.
• Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
• Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
• Advising patients of practice procedures.
• Registering new patients.
• Accurately maintaining patient database and records, photocopying, filing and scanning.

Please see the attached job description for further details.

About the Candidate

General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidates will be highly motivated team players who has customer service/patient experience, offers excellent communication skills, and has the following attributes:

• Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
• Experience of working with the general public, being sensitive and empathic in distressing situations.
• Ability to work as part of a team.
• Strong IT and administration skills, with a high level of accuracy and attention to detail.
• Previous medical or healthcare receptionist experience is desirable.

Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

About Us

Rushbottom Lane Surgery is based Benfleet. There are 2 practices within Rushbottom Lane and we have around 20,000 patients. We offer the NHS pension scheme and health service discounts.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Keywords : Benfleet jobs

Closed Date : 2025-02-05