Job Description:

Job information Golf and Retail Assistant (P/T Seasonal) from the Company Stoke by Nayland Hotel, Golf & Spa, this latest Golf and Retail Assistant (P/T Seasonal) job vacancy is located in the city Colchester located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Golf field have been opened and published up to the specified time.

Job Responsibility:

With the summer (almost) here, Stoke by Nayland Resort is looking for a Golf and Retail Assistant to work with an established team over the summer on a part-time/casual basis. The ideal candidate for this role is passionate about golf, customer-focused, and has excellent communication and organisational skills. You will be flexible with regards the hours you are available to work and able to cover weekend shifts, weekday shifts to suit the business needs, and be on hand to provide holiday cover.

As a Golf and Retail Assistant, you will be responsible for providing exceptional customer service to golfers and visitors of Stoke by Nayland Resort. You will assist with daily golf operations and Pippin gift shop duties, including but not limited to, greeting customers, assisting with purchases, scheduling tee times, maintaining inventory, and ensuring a clean and organised environment. You will have the opportunity to interact with customers and provide assistance in various aspects of the golf facilities or retail experience.

Duties include, but are not limited to:

• Ensure golfers and Resort guests receive an exceptional level of service throughout their visit.
• Welcome and assist Pippin customers, advising on both gift and golf merchandise purchases and deliver an exceptional customer experience.
• Keep buggies clean, charged and report any mechanical issues.
• Supervise golfers using the facilities and monitor the pace of play.
• Be visible and act as a point of contact for members and Resort guests and support with any questions or issues.
• Carry out general shop tasks including answering email enquiries, stock control, visual merchandising, and dealing with telephone enquiries.
• Process shop deliveries with accuracy and attention to detail.
• Communicate effectively with the golf, retail, and Resort teams.
• Tour the courses and pick up any litter/debris, replace cart directional stakes/ropes, fix ball marks on greens and check all on-course restrooms for needed supplies and cleanliness.
• Assist with the set-up and administration of golf events.
• Carry out daily checks of the practice facilities.
• Help manage the tee time booking system.
• Follow the opening and closing policies and procedures correctly.
• Ensure the driving range is kept clean, tidy and balls stocked - Collect range balls when required.
• Inform guests about current course conditions, local rules, golf cart restrictions, inclement weather and course etiquette.
• Adhere to the Resort's policies and procedures.
• Carry out any other reasonably duties requested by your manager.

Together with a fun and friendly environment to work in, we also offer:

• Discounted food and drink in our bars and restaurants
• Discounted hotel stays for yourself, friends and family
• Employee Assistance Programme
• Training and development opportunities
• Free onsite parking
• Discounted golf and leisure club membership

This job is available with immediate start until the end of September.

Stoke by Nayland Resort is part of the family-owned Boxford Group, which has been established for over 80 years. Due to our location, nestled in the Dedham Vale Area of Outstanding Natural Beauty (AONB), having your own transport is essential.

Job Type: Part-time

Pay: Up to £11.44 per hour

Work Location: In person

Keywords : Colchester jobs

Closed Date : 2025-02-02