Job Description:
Job information
Automotive Fleet Administration Specialist from the Company
Holman, this latest
Automotive Fleet Administration Specialist job vacancy is located in the city
Hybrid work in Birmingham located in the country
United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate
GCSE . Job Vacancies in this
Automotive field have been opened and published up to the specified time.
Job Responsibility:
Here at Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That is why we are listening; open to learning new things - about each other and ourselves. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It is The Holman Way!
We have an exciting opportunity that has arisen for a Vehicle Supply Chain Specialist to join our growing Supply Chain Team here at Holman UK. The role is based in our Birmingham office, near the NEC so please bear this in mind when applying. This is a permanent opportunity and the salary for this role will be £28,000.
We are looking for a positive, confident individual from an Automotive background, with strong customer service skills who understands the nuances of an automotive fleet. You will be managing vehicle data from various systems and spreadsheets to run a mini fleet of circa 300 vehicles, whilst keeping the customer informed at all touch points. You will need strong planning and organisational skills to manage a variety of tasks; as well as being adept on Excel to assimilate accurate information.
Key Responsibilities will include:
· To support the delivery of robust solutions in specification, design and ordering of new vehicles for customers.
· Provision of finance lease quotations to support the new business sales team (business development manager community)
· Administration and management of the vehicle ordering process through our bespoke on-line car ordering system, to include the implementation of this tool with new customers
· Manage customer complaints, working in conjunction with the Quality team in relation to vehicle acquisition or general account management queries as determined
· General administration duties to include responding to all allocated customer enquiries, resolving where possible or escalating or referring within the team
· Manage the vehicle return process and associated customer updates
· Perform all other duties special projects as assigned.
What are we looking for?
· 2 years' experience of working in an automotive company is essential.
· Strong working knowledge of Excel to manipulate data
- Demonstrable experience of high levels of accuracy and attention to detail
- Enjoys working in process driven environment and becoming an expert in their field
· Working in a high-pressure environment.
- An effective problem solver who enjoys seeing tasks through to completion
- Ability to prioritise, manage own workload and proven experience of working to tight deadlines
· Excellent verbal communication skills
· Exceptional customer service skills
· Strong time management skills
What's in it for you?
· 25 days annual holiday entitlement (+ 8 bank holidays)
· Floating Day Holiday in lieu of Birthday
· Group Personal Pension Plan
· Death in Service insurance cover
· Critical illness insurance cover
· Free parking
· Health cash plan
· Partners In Excellence rewards - Partner of the Quarter, Partner of the Year, Bonus
· Free Breakdown cover (eligible employees - service related)
· Long Service Awards, Support for further education / employee development.
If this sounds like the role for you then we look forward to welcoming your application!
The need to know parts:
· You must have the right to remain and work in the UK.
· You must tell us about any previous convictions or cautions including any deemed as 'spent'. These will not necessarily exclude you from employment but they must be declared at the point of application.
· Please also be aware we do not provide sponsorship for any of our positions advertised.
· We want to positively encourage differences within Holman UK and believe it is critical to our success as a company. Holman UK is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills.
· We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Job Type: Full-time
Pay: £28,000.00 per year
Benefits:
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Sick pay
Schedule:
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
Experience:
- Microsoft Excel: 3 years (required)
- fleet industry: 2 years (required)
Work Location: Hybrid remote in Birmingham
Keywords : Birmingham jobs
Closed Date : 2024-12-20