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Employers

Online Marketplaces Programme Manager

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Job ID:

54452

Job Type:

Full Time

Category:

Engineering

Educations:

GCSE
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Posted:

2025-11-07

Location:

Job Views:

42

Salari:

GBP £53,560 - £63,481
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Job Description:

Job information Online Marketplaces Programme Manager from the Company Department for Business and Trade, this latest Online Marketplaces Programme Manager job vacancy is located in the city London located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Engineering field have been opened and published up to the specified time.

Job Responsibility:

Details

Reference number

356986

Salary

£53,560 - £63,481 National: £53,560 - £60,118 London: £57,026 - £63,481 A Civil Service Pension with an average employer contribution of 27%

Job grade

Grade 7

Contract type

Permanent Secondment

Length of employment

3 months if Secondment is chosen

Business area

DBT - CMRR - Office for Product Safety and Standards

Type of role

Operational Delivery Project Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

1

Contents

    Location

    About the job

    Benefits

    Things you need to know

    Apply and further information

Location

Birmingham, Teddington, London

About the job

Job summary

About OPSS

Do you care about the safety of products and want to protect people and places? Can we use your skills, knowledge and experience to enable UK business to thrive? If the answer is yes, then we would like to hear from you! We are the Office for Product Safety and Standards (OPSS), part of the Department for Business & Trade (Previously the Department for Business, Energy and Industrial Strategy). We are here for the purpose of making regulation work to deliver real world impact. Regulation is a powerful Government tool to address market failures, influence behaviour and promote positive action. Crafted and delivered well, regulation can be an enabler of growth, innovation and efficiency.

Since early 2018 we have been building a positive and creative team that enjoys a position of influence and respect within an organisation that continues to grow, most recently with the addition of construction products regulation planned.

Our primary purpose is to protect people and places from product-related harm, ensuring consumers and businesses can buy and sell products with confidence.

Further information can be found on our website here.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. We embrace diversity and promote equality of opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. There is a guaranteed interview scheme (DCS) for people with disabilities who meet the minimum selection criteria.

We are Inclusive

We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible and recognise how important inclusivity is to achieve the best outcomes. We hope to attract applications from all underrepresented groups.

We will ensure that individuals with disabilities are provided reasonable accommodation if required to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Job description

The Role and Our Team

You'll be part of our newly formed Online Strategy Team, ensuring that consumers across the UK can feel as safe shopping online as on the UK's high streets. We are part of a new directorate - Online and Supply Chain Enforcement (OSCE) - delivering new ways of regulating supply chains, from ports and borders through to online marketplaces, fulfilment houses, and third-party sellers.

We're looking for an experienced programme manager to help steer the Online Marketplace Programme, which is not only a key priority for the Online Strategy Team but is also a high priority cross-cutting OPSS programme, ensuring that the increasingly diverse field of online marketplaces in the UK ensure that there are no non-compliant or unsafe goods sold on their platforms, now and in the future.

You will not only be setting and overseeing governance arrangements for the Online Marketplace Programme, as well as setting and measuring robust deliverables, but will be working closely with the Online Strategy team and OPSS leadership to develop and implement the strategic direction for our regulatory approach to online marketplaces and wider e-commerce.

This role offers an opportunity for those wanting to join a high-profile regulatory programme which strengthens the way the UK regulates the sale of products sold online.

Person specification

Key Responsibilities

  • Programme management, including ensuring all the different projects and elements are cohesive, identifying and tracking delivery of cross programme outputs and benefits, develop a programme plan, manage dependencies, and identify risks and issues, resolving and escalating where appropriate.
  • Develop and support appropriate governance framework which provides assurance, including providing secretariat support to the Online programme Strategy Board, Online Operational Board, and associated Work-stream Groups.
  • Drive the initiation, project support and coordination of projects to deliver allocated budgets
  • Provide flexible support to different elements of the Programme, carrying from project management of certain elements, close monitoring and support of Work-stream projects and projects delivered by Online Strategy Team
  • Line management of allocated staff which may include interns and placement students
  • Preparing and presenting high quality analysis and reports to support decision-making at leadership team levels
  • Work closely with the monitoring and evaluation team to ensure that analysis is built into the programme, and that the required data can be provided.
  • Deliver transparent communications for the Programme across the office, including ensuring key information, updates, and guidance related to the Programme - including the Programme Plan - are developed and shared in an accessible way that provides direction and guidance.
  • Keep focused on the bigger pictures and support the Online Strategy Lead in ensuring learning form the Programme informs the strategy, and that the strategy informs the programme and delivery of objectives.

Skills & Experience

  • A solid understanding of Programme and Project Management Methodologies, including governance methodologies.
  • Excellent written communications skills with the ability to summarise and write concisely and clearly and communicate with stakeholders at all levels.
  • Strong organisational ability and attention to detail and presentation.
  • Ability to challenge assumptions, and ensure decisions are driven by strategy.
  • Ability to work as part of a team, collaborating with other teams, and alone to problem solve under own initiative.
  • Able to drive delivery at pace, managing priorities, and maintain delivery momentum.
  • Good knowledge of the key issues in e-commerce regulation, and regulation more generally is desirable.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Managing a Quality Service
  • Changing and Improving
  • Seeing the Big Picture
  • Delivering at Pace

Benefits

Alongside your salary of £53,560, Department for Business and Trade contributes £14,461 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%

We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities

Please refer to the attached candidate pack for further information on our benefits.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Interviews for this vacancy will be conducted virtually. We will, however, consider in-person interviews by exception. Please ensure that you check your emails regularly as all updates from us will be sent to you this way.

It is likely that the sift will take place 1-2 weeks after the closing date and interviews 3-5 weeks after the closing date, though this is subject to change.

To apply for this post, you will be asked to complete the following as part of the online application:

  • A CV setting out your career history, with key responsibilities and achievements. Provide employment history that relates to the essential criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages.
  • A Personal Statement of up to 750 words, explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential criteria.

In the event of a large number of applicants, an initial short sift will be conducted on the PersonalStatement. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.

There will be a presentation at interview stage. Details of this will be made available to those who are successful in gaining an interview.

Existing Civil Servants and applicants from accredited NDPBs are eligible to apply, but will only be considered on loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.

Reasonable Adjustments

We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process. In order to request an adjustment:

Complete the ‘Assistance required' section on the ‘Additional requirements' page of your application form to tell us what changes or help you might need further on in the recruitment process.

Alternatively contact the Government Recruitment Service at DBTrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Candidate Support

You may want to join a virtual Candidate Support Session. These sessions include helpful tips and advice on the recruitment process, from application to interview.

Please see attached Candidate Pack for further information on: Diversity and Inclusion; Benefits; Learning and Development; Working Patterns and what we deliver as a department.

Further Information:

  • A reserve list may be held for a period of 12 months from which further appointments can be made. Reserve Lists will be for each location and appointments made in merit order based on location preferences.
  • Any move to the Department for Business and Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments.
  • The Department will not consider sponsoring a visa or issuing a Certificate of Sponsorship. We are unable to offer advice on any Visa and Immigration cases.
  • New entrants are expected to join on the minimum of the pay band.
  • Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty. Any applicant who has details held on the IFD will be refused employment.
  • A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
  • Terms and Conditions are attached. Please take time to read the document to determine how these may affect you.
  • Please note - the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

    Name : Heva Ikram Email : opss.recruitment@businessandtrade.gov.uk

Recruitment team

    Email : dbtrecruitment.grs@cabinetoffice.gov.uk

Further information

Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners' Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DBT by email at Resourcing@trade.gov.uk. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Civil Service Commission Complaints Keywords : London jobs
Closed Date : 2025-12-07
Company Info

Department for Business and Trade

Birmingham, United Kingdom

Company Profile