Job Description:

Job information Customer Services Administrator from the Company Foresters Financial, this latest Customer Services Administrator job vacancy is located in the city Hybrid work in Bromley BR BF located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Customer field have been opened and published up to the specified time.

Job Responsibility:

The Opportunity

Utilising your excellent telephone and administrative skills you will provide administrative support services for our customers and field team, from initial contact through to the end of the contract terms. You will deal with a variety of calls, assessing and answering customer enquiries and responding to requests for information.

Your day to day will include:

• Answering and managing a large volume and variety of telephone enquiries
• Responding to customer correspondence by letter and email
• Liaising with our Customers, Financial Advisers and third parties, to process and administer instructions and enquiries.
• Working as a team to ensure that service standards are met

What we offer you

• Up to £23,800 basic salary
• Annual discretionary bonus scheme up to 7% dependant on your performance and company performance.
• 25 days holiday plus bank holidays
• Life cover (x4 pensionable salary)
• Pension scheme (you put in 5% the company 10%)
• Employee Assistant Programme
• 1 paid days for charitable work

Working hours are 35 hours a week Monday to Friday. Start times can vary from 7.30am to 9.00am. After a successful training period there is flexibility to work from home up to 2 days a week.

What we require

• Previous experience in a phone based role.
• Excellent telephone manner and customer service skills
• Strong written and oral communication skills
• Good computer skills
• Strong attention to detail
• Ability to work effectively within a team
• Good organisation skills and ability to prioritise to meet business deadlines

Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities.

Keywords : Bromley jobs

Closed Date : 2025-04-14