Job Description:

Job information Telephony Business Development Manager Mortgage Intermediaries from the Company HSBC, this latest Telephony Business Development Manager Mortgage Intermediaries job vacancy is located in the city Hybrid work in Sheffield located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Telephony field have been opened and published up to the specified time.

Job Responsibility:

Job description

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth clients.

The Buying a Home Team is part of Retail Banking and has responsibility for the mortgage portfolios of HSBC and First Direct, representing c.£100bn+ in balances, and which generate a significant part of UK Retail Bank and Wealth Management profit.

The team drives all product development, pricing, retention, communication, product management and maintains compliance with relevant regulatory and internal policy mandates across the UK bank.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

The Telephony Business Development Manager is responsible for delivering acquisition plans for their associated panel of brokers and maximizing all opportunities identified with HSBC's chosen partners.

The role of the Telephony Business Development Manager (TBDM), Intermediary Mortgages - is to develop, grow and manage relationships with external intermediary partners within a specified broker panel via the telephone and virtual meetings. The growth element of the role is particularly important to ensure mortgage lending opportunities within identified third party accounts are achieved.

This is a fantastic opportunity to join a thriving team within the Bank, a chance to continue driving forward a high performing, award winning team.

The main attraction to join the team is the opportunity to contribute to the success of a growing business and to drive our growth within the Intermediary Mortgage market.

Your responsibilities will include:

• Proactively driving business from broker partners through understanding their business and demonstrating how our products and policies suit the needs of their clients.
• Supporting the commercial/product/propositional elements of new and existing partnerships to provide feedback to Buying a Home colleagues to help shape the proposition on a continuous basis.
• Ensuring consistent delivery of a superior customer experience and service level for external intermediary partnerships.
• Ability to influence stakeholders at all levels to help deliver mortgage acquisition forecasts. The ability to manage multiple relationships at all levels with external stakeholders.
• Effective risk management - ensure personal adherence to relevant regulation and conduct risk management.
• A strong sales focus - using data to identify trends and opportunities for growth from previously untapped areas of business.

Requirements

The ideal candidate for this role will have:

• Recent experience working in relevant market/context, i.e. UK Mortgage Market (ideally with experience within the UK Intermediary Mortgage Market) - Essential
• Experience working in a relevant role, i.e. Managing relationships over the phone (both reactively via inbound and proactively via outbound), Identifying and developing new business opportunities, successfully influencing others and negotiating effectively - Essential
• Proven track record of exceeding performance expectations on generation of revenue through fulfilling needs of the customer/external stakeholder is essential
• Proven experience of leading the delivery of an excellent customer service and proactively looking for innovative ways to improve the service delivered to customers
• Proven experience of motivating peers to deliver exceptional performance and long term results
• Excellent written and spoken communication skills with experience of successfully influencing others, negotiating effectively and winning over audiences with compelling and persuasive presentations
• Built effective networks both internally and externally and created opportunities for others to work collaboratively
• A comprehensive understanding of the regulatory frameworks and compliance requirements associated with financial services and experience of working within these
• Experience of building and managing complex relationships with significant customers
• A track record of successfully identifying and developing significant/complex business propositions that attract and entrench customers, in a fair and ethical way.

This is a Hybrid role with base locations being anywhere in UK.

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you'd like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com Telephone: +44 207 832 8500.

Keywords : Sheffield jobs

Closed Date : 2025-02-07