Job Description:

Job information Motor Claims Recoveries Handler from the Company Active Claims Solutions Ltd, this latest Motor Claims Recoveries Handler job vacancy is located in the city Hybrid work in West Parley located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Motor field have been opened and published up to the specified time.

Job Responsibility:

* if you are a recruitment agency please do not contact us*

* we are offering this role as a Hybrid / Office based position depending on the candidate.

Purpose of the role:

The Collections Claims Handler role involves the negotiation and settlement of credit hire invoices with at-fault insurers following non-fault motor traffic accidents. Day-to-day, you will take ownership of your own caseload which will involve keeping clients up-to-date and negotiating financial settlements with insurers both over the phone and via written correspondence.

Main responsibilities:

* To apply a structured approach to case diary management - ensure all claims are progressing and within the correct status to enable accurate monitoring and reporting.

* Review liability and identify any potential issues in the recovery costs.

* Proactively and confidently chase and negotiate settlement of the hire charges with insurers inline with the company procedures.

* Resolve and recover uninsured losses of our client (excess, storage and recovery, AIP etc)

* Work with solicitors and brokers to ensure that the claim is progressing towards settlement of hire charges

*Ensure that all required documentation for settlement of a claim is gathered in a timely manner by working with solicitors, insurers and brokers in information requests from our clients

* To hit both individual and team weekly and monthly targets for cash collection to ensure consistent cash flow into the business

* Work towards company and individual targets

* Adherence to H&S and HR policies and procedures

* Any other tasks as may be allocated from time to time

Application of relevant case law and credit hire principles in order to settle cases

What you need to work for us:

Essential -

Good Level of education - at least to GCSE level or equivalent

Customer Service Experience

Good communication skills that can be applied written and verbally

knowledge of MS Office

Strong Negotiation

Ability to overcome objections

Desirable -

English & Maths GCSE

Experience working in credit hire, insurance or automotive industry

Experience with the credit control or bad debt recovery industry

Understanding of the automotive industry

A good level of knowledge of vehicles

Hours of work - Monday to Friday - Full Time Flexible working hours / Hybrid working available 2 day a week.

Job Type: Full-time

Pay: £28,000.00-£35,000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Work Location: Hybrid remote in Parley

Keywords : West Parley jobs

Closed Date : 2025-02-12