Job Description:

Job information Temporary Service Administrator from the Company Epta, this latest Temporary Service Administrator job vacancy is located in the city Ringwood located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Temporary field have been opened and published up to the specified time.

Job Responsibility:

This is a temporary role. First point of contact for our customers dealing with numerous incoming jobs & providing accurate reports. the ideal candidate will be looking to continuously improve the quality, efficiency and effectiveness of services offered. A proactive and forward-thinking approach is required with a hands on and can do attitude.

Principal Accountabilities and Responsibilities

• To log and process service requests received by telephone or email
• To regularly update job status on internal / external computer systems
• To efficiently deal with internal departments / customer and contractor queries
• To assign completed jobs to ‘Completed' status on the computer system
• To update customers web-site systems with job status / estimated time of arrivals for contractors / contractors return to fit parts if required
• Produce daily reports on customer job status's for both internal / external distribution
• Assist schedulers in organising relevant permits e.g. Hot Works / Shopping Centre Access
• Assist in preparation of maintenance schedules and ensuring works booked in
• Assist in collating / uploading relevant PPM paperwork for customer submission
• Assist in processing engineers worksheets onto the accounts system for back-costing/invoicing of service contracts
• To maintain an effective manual filing system

Competencies:

• Good organisational skills
• High level of IT skills, excel & word, outlook, email
• Good understanding of SAP knowledge
• Accuracy and attention to detail
• Ability to work under pressure
• Multi-tasking

37.5 hours per week

Salary = £25,116

must drive due to location and shift patterns (buses won't always be on time)

Typically 1 Saturday in 4 paid as overtime

Bank holidays on a rota basis (double time) and day in lieu

Any OT paid @ 1.5

Free Parking

Job Type: Full-time

Pay: £25,116.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Free flu jabs
• Free parking
• Gym membership
• On-site parking

Schedule:

• Day shift

Experience:

• Customer service: 2 years (required)
• Administrative experience: 2 years (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person

Reference ID: 1001

Keywords : Ringwood jobs

Closed Date : 2024-12-15