Job Description:

Job information Senior Community Manager from the Company Greystar Real Estate Partners LLC, this latest Senior Community Manager job vacancy is located in the city Wembley located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Senior field have been opened and published up to the specified time.

Job Responsibility:

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The position of Senior Community Manager for our new development in Wembley, the newest addition to the Canvas family will run an autonomous business taking overall responsibility and accountability for this 770 bed student asset. This person will have overarching responsibility for all operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading by example, your focus will be to build a vibrant, safe, and welcoming community for our residents to thrive.

JOB DESCRIPTION

Key Role Responsibilities

• Contributes to the delivery of a complex and evolving staffing structure, covering our in-house Community Management, Concierge, Customer Service and Maintenance departments.
• Provides supportive and inspiring leadership to the team by interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices.
• Identifies areas for improvement, offers suggestions to improve efficiency and productivity, and implements ideas that achieve operational excellence.
• Acts as a role model at all times by demonstrating the core values
• Leads the team to create positive memorable experiences by exceeding expectations for all residents.
• Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals
• Ensures marketing campaigns, advertising and promotional activities are effectively implemented
• Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations, and providing performance data and reporting
• Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience.
• Meets targeted revenues by making rate recommendations based on market data and monitors payments.
• Prepares and forecasts annual budgets by analysing financial statements, reviewing marketing information, and accessing operational reports.
• Manages the financial performance; attending regular P&L reviews with stakeholders.
• Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests.
• Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues.
• Assesses team member training needs and ensure thorough understanding of systems and adherence to policies
• Develops capability of team members in order to meet key performance goals and future succession requirements.
• Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required.
• Oversees the tenancy management process by coordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement.
• Works hand in hand with Health & Safety to drive a safety culture by managing and monitoring the appropriate health & safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment.
• Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings.
• Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales.
• Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.

Role Scope

Overall accountability across two separate commercial businesses within Canvas Wembley which comprises of 1053 Student beds.

Key Relationships

• Regional Operations Managers
• Investors, Asset, and Portfolio Management Teams.
• Corporate Support Teams including HR, Finance, Systems, Sales & Marketing, Health & Safety & Capital Projects.

About You

Experience Qualifications & Skills

Essential

• Demonstratable equivalent experience or relevant Qualification up to and including Undergrad Degree level from an accredited educator.
• 4+ years experience in property management, accountable for managing multiple P&L's and a demonstrated history of successfully delivering projects, in association with property management.
• Excellent written and oral communication skills, including negotiation, presentation skills (written and oral), and the ability to synthesize and communicate complex concepts, data, and information
• A proven ability to work independently with a high level of strategic thinking, financial management, business acumen, and problem-solving skills
• Strong leadership abilities, including the ability to build influence in a matrix environment
• Experience managing teams that cater to multiple ethnicities and/or cultures
• Ability to influence vertically and horizontally.
• Long-term focus and ability to make recommendations regarding difficult, complex strategic decisions
• Understanding of technical concepts of the industry and products/services of the company
• Ability to instil trust, motivate, work with other people, ability to lead a team (in multiple locations)
• Excellent interpersonal skills, team building, organizational and mentoring skills
• Cost accounting and budgeting knowledge
• Ability to develop strong working relationships with all relevant parties, especially at an executive level.

Keywords : Wembley jobs

Closed Date : 2025-02-21