Job Description:

Job information Adviser Experience and Enablement Senior Manager from the Company Lloyds Banking Group, this latest Adviser Experience and Enablement Senior Manager job vacancy is located in the city Remote in Edinburgh located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Adviser field have been opened and published up to the specified time.

Job Responsibility:

End Date Monday 22 July 2024 Salary Range £73,262 - £86,190 We support flexible working - click here for more information on flexible working options Flexible Working Options Job Share Job Description Summary . Job Description JOB TITLE: Adviser Experience and Enablement Manager SALARY: £73,262 + DOE LOCATION: Remote HOURS: Full-time About this opportunity: In November last year, we shared our refreshed strategy and vision for Insurance, Pensions & Investments (IP&I) - to become a customer centric and digital first business in order to be a Top 3 provider in the intermediated pensions and protection markets. Following the acquisition of Embark in 2022, Scottish Widows have improved our proposition and streamlined our technology to allow us to be easier to work with and promote better customer outcomes. As we move from transformation to growth, we're investing in the capabilities in our Distribution function, to grow our market leading team. These capabilities allow us to build and develop truly strategic relationships with advisers and partners, delivering this transformation to the market. A new role has been crafted for an Adviser Experience and Enablement Manager. Playing an integral part in our strategy, you'll lead an external facing team who provide support and expertise to IFAs at all stages of the adviser journey. You'll support staff to ensure that advisers are provided with technical expertise throughout the sales process, from pitching, to onboarding to relationship management. Accountable for owning the evolution of market leading service capability, you'll ensure that our customers are put at the heart of our business. This role has a direct impact on the success of the Scottish Widows strategy and the continued growth of our presence across all target markets. You'll work closely with Operations and Change to ensure advisers have access to relevant and timely information and service delivering effective Distribution Management. In addition, the collaborate with the Adviser Lab and Change to deliver our strategic vision for advisers, championing adviser and client experience. Key Accountabilities:

• Provide technical insight & lead all aspects of the development and improvements of adviser migrations and experiences whilst ensuring minimal customer disruption and a market leading experience.
• Build partnerships and work collaboratively with other functions, including CCO, the Adviser Lab, Operations and Change.
• As more of our world becomes underpinned by technology, we need to understand how to support people in the adoption and transition to Digital, as well as understand that not everyone will want to adopt digital propositions.
• The role will have 7 direct reports and a wider team of circa 28 FTE.

Why Lloyds Banking Group: Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too! What you'll need:

• Be able to demonstrate a strong understanding of the needs of an adviser, of the market, the intermediary sector, and requirements of transformation.
• Outstanding communication and presentation skills across all levels, with the ability to build a high impact experience in every interaction whether on a one to one or group basis.
• Experience of working in an operational environment within the intermediary or platform market.
• Ability to holding yourself and others accountable to meet commitments.
• Be customer centric whilst advising your team effectively and get results!

About working for us: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares!
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Keywords : Edinburgh jobs

Closed Date : 2024-12-15