Job Description :
Job information Business Support Administrative Assistant from the Company Swindon Tuition Centre, this latest Business Support Administrative Assistant job vacancy is located in the city Swindon SN. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Administration field have been opened and published up to the specified time.
Job Description :
Job purpose:
We are seeking a highly organised and dedicated Business Support Administrative Assistant to join our dynamic team. The successful candidate will play a crucial role in the smooth running of the centre by providing administrative support to our staff and students.
Business Support Administrative Assistant Duties:
? To assist with community and school holiday club bookings following the Sales Flowchart and using the templates provided.
? To assist with customer queries, ensuring response times are quick and efficient.
? To assist in funnelling Community Tuition leads through the Sales Pipeline when directed, setting tasks and tracks to the Admin Team as necessary.
? To crosscheck the Community Tuition Timetable on a weekly basis to ensure colour codes are correct and red boxes (TBC slots) are updated or removed where necessary
? To answer the Community Tuition enquiries and deal with tutor sickness in a timely and efficient manner.
? To lead on the admin inbox in the absence of the Administrative Manager during the school holidays or periods of illness.
? To take the minutes of professional meetings as required.
? To assist in CRM database cleansing/ record retention activities to help clean up records and comply with GDPR and Data Protection legislation.
? To assist with customer feedback gathering and analysis.
? To assist the Head of Finance with administrative duties such as financial record keeping, payment checking, cancelling subscriptions.
? To assist the Head of HR/Administration with recruitment of Community Tutor positions.
? To fulfill other administrative duties needed to support other business areas as directed.
? A self starter with a proven track record of self motivation.
? Ability to work fast and be thorough.
? To be meticulous with a keen eye for detail.
? To bring the vision, passion and drive to effectively support multi-business areas.
? To undertake additional duties as required by the business needs.
Additional duties:
? To participate in the centre’s staff development programme, identify own training needs and take responsibility for own continued professional development
? To undergo observations and participate in regular in-service training (INSET) as part of continuing professional development (CPD).
? The successful applicant must be committed to their own professional development and be willing to engage in training opportunities.
What training and support can I expect?
? A full induction to help understand the role
? Monthly supervision sessions
? Annual appraisals
? Weekly staff development training afternoons provided by Managers
? Continuous professional development opportunities
? Access to a 24/7 employee assistance programme
? Termly team building activities
? An in house well-being team who are all mental health first aid trained
? Length of service incentivisation
Person Specification:
Essential skills required:
- Proven experience as an administrative assistant, customer services or in a similar role
- Excellent telephone manner
- Excellent organisational and time-management skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong verbal and written communication skills
- Ability to handle sensitive information with confidentiality
- Flexibility and adaptability to handle varying workloads and tasks
- A positive and professional demeanour
Working Hours:
The position can be full-time (up to 25 hours) or part-time, depending on the suitable candidate’s availability. Flexible working hours can be discussed to suit both the candidate’s and the centre’s needs.
Salary:
Competitive and based on experience.
Job Types: Full-time, Part-time
Pay: £11.42-£13.69 per hour
Expected hours: No more than 25 per week
Benefits:
- Flexitime
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Swindon, SN1 1SD: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 01/09
More Information
- Salary £11.42 - £13.69
