Job Description:

Job information ICT Field Engineer from the Company NHS North Of England Commissioning Support Unit, this latest ICT Field Engineer job vacancy is located in the city Durham DH located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this ICT field have been opened and published up to the specified time.

Job Responsibility:

As part of a specialist team be responsible for ensuring the timely resolution of incidents and fulfilment of customer requests, in accordance with standard operational procedures and agreed performance criteria. Provide support as part of a rota providing customers with technical support services in line with the operating model. Take responsibility for stock control when acquiring or returning equipment from the ICT stores. Work as part of team to co-ordinate and install new hardware, supporting location moves and newly commissioned buildings, liaising with Technical Project Leads as appropriate. Provide basic-level user-based training following installation of hardware equipment or new software packages Ensure users are aware of additional support materials and knowledge base articles on to make best use of their IT resources. Act as a specialist in a range of IT hardware such as Desktop PCs, Laptops, Printers, Scanners, Switches, Servers, UPSs, and other peripherals. Act as a specialist in a range of IT software such as Microsoft Windows, Microsoft Office, Anti-Virus products and clinical applications. Ensure that all suspected security incidents are escalated promptly to ICT Security Management. Support the maintenance of Active Directory including the OU structure, group policy and the assignment of rights and access. Configure, install and maintain all hardware and software necessary for the efficient provision of services. Participate on the service call out rota to support the business out of hours. Other ad-hoc duties required to meet the needs of the service.

Keywords : Durham jobs

Closed Date : 2025-03-02