Job Description:

Job information Technology Solutions renewals specialist from the Company NTT, this latest Technology Solutions renewals specialist job vacancy is located in the city Hybrid work in London ECN located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Technology field have been opened and published up to the specified time.

Job Responsibility:

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Contract Renewal Specialist is a developing subject matter expert, responsible for operating in a high complexity environment and is typically assigned to client accounts. This role requires an understanding of the vendor and services management environment and stakeholder interests. The primary responsibility of the Contract Renewal Specialist is to ensure that all services delivered that are ready for renewal are quoted accurately and that new orders are captured in the relevant service administration database. This role involves client-facing activities such as commercial negotiation, contract consolidation as well as looking to take on contracts from competitors based on the service offerings we provide and the requirements of the client, with the outcome of securing the renewal.

What you'll be doing

Key Responsibilities:

• Understands the competitive landscape of the renewal, client's needs changes and vendor costs and generate a competitive and profitable renewal quote / proposal to maximise the chances of securing the renewal.

• Works with the renewal owner or the client directly to review client's commercial needs and work within the company policy and rules to create a commercially favourable renewal quote / proposal.

• Maximizes upsell opportunities as part of the renewal such as uplift of service level or enlargement of installed base, in some cases, by interacting directly with clients.

• If part of direct renewals with clients (long tail renewals), will perform client-facing interactions or supporting renewal owner in aligning the internal commercial considerations with the clients' needs as part of the renewal negotiations.

• Exercises business decision on margins and commercial terms like payment terms in line with company's commercial policy.

• In a client facing role, the Contract Renewal Specialist will secure the renewal order from client and will liaise with internal teams to ensure order is onboarded accurately.

• Upon clients' issuance of renewal order, ensures clients' orders are validated and processed accurately in the internal systems, in accordance to company order intake policy.

• Ensures all commercial documents such as clients purchase order, vendor quotes, internal commercial documentation are complete and accurate.

• Performs any other related task as required.

Knowledge and Attributes:

• Ability to work with a variety of internal teams to ensure the successful execution of their daily activities.

• Developing understanding of the relevant systems and portals.

• Developing understanding of the business needs and expectations and the ability to consistently deliver a quality service through offering the required support.

• Reliable with the ability to produce a high quality of work.

• Good attention to detail and able to manage work processes.

• Good orientation towards ensuring client satisfaction and service delivery.

• Ability to plan well and organize their daily work activities.

• Ability to build relationships with internal and external stakeholders.

• Good written and verbal skills.

• Proficiency using Microsoft productivity tools like excel, word and power point.

• Developing knowledge and understanding of contract renewals.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Finance or a related field.

• ITIL certification preferred.

Required Experience:

• Moderate level of demonstrable experience in a similar role, preferably gained within a global IT organization.

• Moderate level of demonstrable experience in costing and quoting for services renewal.

• Moderate level of demonstrable order booking processes experience - Quote to Order / Order to Cash.

• Additional Job Description

Additional Job Description

Additional Career Level Description:

Knowledge and application:

• Applies learned techniques, as well as company policies and procedures to resolve a variety of issues.

Problem solving:

• Works on problems of moderate scope, often varied and nonroutine where analysis requires a review of a variety of factors.

• Focuses on providing standard professional advice and creating initial analysis for review.

Interaction:

• Builds productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions.

Impact:

• Work mainly impacts short term team performance and occasionally medium-term goals.

• Supports the achievement of goals through own personal effort, assessing own progress.

Accountability:

• Exercises some of own judgement and is responsible for meeting own targets, normally receiving little instruction on day-to-day work, general instructions on new assignments.

• Manages own impact on cost and profitability.

Workplace type:

Hybrid Working

About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Keywords : London jobs

Closed Date : 2025-03-02